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Due to changes in our Google Workspace for Education licensing we beginning to implement changes to Syracuse University user accounts.

Changes for SU Staff Storage

Beginning November 1, 2023 SU Staff will have Google Drive (aka My Drive) storage quotas applied and will not be able to create Shared Drives within Syracuse University's Google Workspace. My Drive storage quota for SU-Staff will be 10 GB per user. Users over the quota will be presented with a warning and be able to view, export, and remove files to bring their My Drive storage consumption under the storage quota. While users exceed the storage quota, they will be prevented from creating, uploading, and modifying files within their My Drive.

These changes are being made in order to allow more equitable use of storage for the purpose of teaching and learning.  Google Workspace administrators will be able to better manage the limited pooled storage (shared) allocated to our Google Workspace domain.  These changes are to take effect on November 1, 2023.

SU Staff that are over storage quotas should  delete or export their data from their g.syr.edu accounts. The recommended option for migrating your data over to another Google Workspace account would be through Google's migration tool, Google Takeout. This process is recommended by Google. The tool is provided by Google and due to its intricacies is not supported by Syracuse University ITS.  For further instructions please visit our page on Google Takeout.

Staff desiring to create and manage group-based shared drives should consult with their IT support for available shared group storage solutions. 

Changes for SU Student (and others) Storage

Beginning January 3, 2023 additional Google Workspace users, including:

  •  SU/ESF Students.
  •  ESF Employees
  •  Additional users not having an allowed active affiliation (exceptions)

will have Google Drive (aka My Drive) storage quotas applied and will not be able to create Shared Drives within Syracuse University's Google Workspace. My Drive storage quota for all Google Workspace users, other than SU Faculty and Staff, will be 10 GB per user. Users over the quota will be presented with a warning and be able to view, export, and remove files to bring their My Drive storage consumption under the storage quota. While users exceed the storage quota, they will be prevented from creating, uploading, and modifying files within their My Drive.

These changes are being made in order to allow more equitable use of storage for the purpose of teaching and learning.  Google Workspace administrators will be able to better manage the limited pooled storage (shared) allocated to our Google Workspace domain.  These changes are to take effect on January 3 , 2023 (except for SU Staff which begain on November 1, 2023).

All Google Workspace users that are over storage quotas should  delete or export their data from their g.syr.edu accounts. The recommended option for migrating your data over to another Google Workspace account would be through Google's migration tool, Google Takeout. This process is recommended by Google. The tool is provided by Google and due to its intricacies is not supported by Syracuse University ITS.  For further instructions please visit our page on Google Takeout.

SU/ESF students requiring group-based shared drives, for class related use, should request project space through their class instructor. 

Changes for SU Faculty and Instructors Storage

No Google Workspace storage limitations are being enabled for Faculty and Instructor affiliations at this time. Discovery is on-going 


If You Are Over Quota

What happens when you go over the storage limits?

When a user exceeds the set storage limit in Google Workspace for Education, they are impacted in the following ways:

  • They can’t upload new files or images to Google Drive.
  • They can’t create new files in collaborative content creation apps like Google Docs, Sheets, Slides, Drawings, Forms, and Jamboard. Until they reduce storage usage, nobody can edit or copy their affected files or submit forms owned by the user.
  • They can't back up any photos and videos to Google Photos.
  • They can’t record new meetings in Google Meet.
  • They can still sign into and access their Google Workspace for Education account, view and download their files, and send and receive emails. Note: Users with Google Workspace licenses other than Education can’t send and receive emails when they exceed their storage limit.

Additional Resources





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