Welcome to Zoom Video Conferencing at Syracuse University!

Engage, educate, and collaborate with HD-quality video and audio.

Zoom is a communication tool that includes meetings, chat, phone, and webinars to engage, educate, and collaborate with HD-quality video and audio.

When signing into Zoom, you must use the Sign In with SSO (single sign-on) option and your Syracuse University credentials.

Syracuse University Zoom

Log into your Syracuse University Zoom account:

This option is the standard Zoom login for SU and ESF Students, Faculty, and Staff. Use this option if you are unsure of which Zoom account type to use, or if you have not been directed to use the HIPAA account.

HIPAA Compliant Syracuse University Zoom

Log into your HIPAA compliant Syracuse University Zoom account:

This option is HIPAA compliant, meaning cloud recordings are disabled. If you have not been directed to use this login link, please use the standard account.

2SU Students and Faculty

2U students and faculty should continue to use the Zoom learning management system (LMS) provided by 2U for hosting or participating in classes.

For more information please refer to the 2U Support page for assistance.

Need Zoom Help?

Make sure you have updated Zoom to the latest version. Detailed instructions to check for updates are available on the Upgrading Zoom page.

Additional instructions and assistance can be found at:

Getting Started with Zoom

Zoom at Syracuse FAQ

Zoom Training Sessions — Teaching with Zoom

Below you will find additional links to Zoom provided support documentation, tutorials, and more:

Zoom Frequently Asked Questions

Zoom Meeting & Webinar How-To's

Hiding or Showing My Video on My Display

One Minute Video Tutorials

Table of Contents

Recommended Account and Meeting Settings

While Zoom continues to update what features are turned on/off by default to help combat "zoombombing" and better secure their product, users should review their meeting settings prior to their first meeting.

ITS strongly encourages all users to follow the guidelines found on the Securing Zoom Meetings page.

More about Zoom accounts and meeting settings:

Zoom Account Features and Settings

Best Practices for Securing Your Virtual Classroom

Zoom Meeting and Webinar Passwords

New Security Toolbar Icon for Hosts

Required Settings for Handling Health Data

Please review your Zoom settings if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. Please also consider all suggestions on the Securing Zoom Meetings page.

Webinars and Large Meeting Support

Faculty and staff are able to request additional support for large virtual events. This can include expanding participant capacity for large meetings up to 1,000 participants and webinars up to 10,000 participants at additional costs. Additional information and request forms are available on the Web Conferencing for Events page.

Faculty and staff looking to acquire webinar licensing for their own departments or Syracuse University Zoom account should start by contacting their academic or administrative support personnel.

Zoom How-To's

Below you will find instructions on joining, creating, and managing Zoom meetings. Additional how-to's and links to Zoom support documentation is available in the Zoom support section.

Need to add Zoom meetings to Blackboard? Find details and instructions on our Zoom in Blackboard page.

Securing Zoom Meetings

While Zoom continues to update what features are turned on/off by default to help combat "zoombombing" and better secure their product, users should review their meeting settings prior to creating their meetings.

ITS strongly encourages all users to follow the guidelines found on the Securing Zoom Meetings page.

Managing Zoom Meetings

Once a meeting has started, the host or co-host can control several aspects of the meeting such as muting or removing participants to prevent unwanted interruptions.

Step-by-step instructions are available on the Managing Participants in a Meeting Zoom page.

Zoom Cloud Recordings

Zoom offers the ability to record meetings in the cloud. By default, cloud recordings are disabled. Follow the steps below to enable cloud recordings as well as to locate and download your existing Zoom cloud recordings.

Enabling Zoom Cloud Recordings

To enable cloud recording for individual meetings, be sure to check ‘Automatically record meeting’ and ‘In the cloud’ in the Advanced Options when setting up your meeting(s).

To enable cloud recordings on an account level as the default behavior for future meetings, you’ll want to enable automatic cloud recordings. To do so, sign into the Zoom web portal, navigate to the ‘Settings’ tab and locate ‘Recording’. Next, locate ‘Automatic recording’ and click on the button on the right to enable it. Be sure to select ‘Record in the cloud’. Additional details and instructions are available on the Zoom Cloud Recording page.

Zoom Recordings in Kaltura

Zoom cloud recordings has been integrated with Kaltura at Syracuse University. After a Zoom cloud recording has been processed (following the meeting's end) it is copied to Kaltura and will be available in your Kaltura My Media in both Kaltura in Blackboard and the Kaltura MediaSpace web portal.

Recordings Prior to August 10, 2020

The Kaltura/Zoom cloud recording integration became live on August 10^th, 2020. If you have Zoom recordings from prior dates and would like to add them to your Kaltura My Media, follow the instructions below to download them and then reference the ‘Upload Media to Kaltura’ instructions on the Kaltura MediaSpace web portal.

Accessing and Downloading Zoom Cloud Recordings

One you’ve recorded a Zoom meeting to the cloud, you can view your recordings by visiting the Zoom web portal and navigating to the ‘Recordings’ tab. For complete instructions on locating and downloading Zoom recordings, visit the Zoom Managing Cloud Recordings page.

Zoom Recordings in Kaltura

Zoom cloud recordings are also available for meetings recorded after August 10^th, 2020. After a Zoom cloud recording has been processed (following the meeting's end) it is copied to Kaltura and will be in your Kaltura My Media in both Kaltura in Blackboard and the Kaltura MediaSpace web portal.

Zoom Public Marketplace Apps

The Zoom Marketplace has a number of apps that can enhance the Zoom experience. These apps can help streamline data between systems, like Zoom and Blackboard. For a growing list of apps, including those approved, denied, and pending approval, see our Zoom Public Marketplace Apps page.