Welcome to Zoom Video Conferencing at Syracuse University!
Engage, educate, and collaborate with HD-quality video and audio.
Syracuse University Zoom
Log into your Syracuse University Zoom account:
HIPAA Compliant Syracuse University Zoom
Log into your HIPAA compliant Syracuse University Zoom account:
2SU Students and Faculty
2U students and faculty should continue to use the Zoom learning management system (LMS) provided by 2U for hosting or participating in classes.
For more information please refer to the 2U Support page for assistance.
Table of Contents
Recommended Account and Meeting Settings
On March 26th, 2020, Zoom updated what features are turned on/off by default to help combat "zoombombing" and while some of these settings are enabled/disabled by default, we strongly suggest reviewing your settings in detail before launching your first Zoom meeting. ITS strongly recommends all users follow the guidelines found on the Securing Zoom Meetings page.
More about meeting settings:
Best Practices for Securing Your Virtual Classroom
Zoom Meeting and Webinar Passwords
New Security Toolbar Icon for Hosts
Required Settings for Handling Health Data
Please review your Zoom settings if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. Please also consider all suggestions on the Securing Zoom Meetings page.
Moving a Personal Zoom Account to a Syracuse University Zoom Edu Account
If you have a personal zoom.us account configured using an @syr.edu email address and require assistance moving to Syracuse Zoom instructions are available on the Moving a Personal Zoom Account to Syracuse University Zoom page.
Hosting a Zoom Meeting
- Open your Zoom app on your desktop and click Sign In.
- Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO). If asked, be sure to you type 'syracuseuniversity' for the company domain.
- Once logged in, click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
How to Join a Zoom Meeting
Joining a Meeting (Web Browser)
- Open any browser (Chrome, Safari, Edge, Firefox).
- If you are a standard user click the "Login to SU Zoom Account" button above in the standard Zoom area, then select "Join"
HIPPA Compliant users, click the "Login to HIPPA Zoom Account" button above in the HIPPA Compliant Zoom area, then select "Join"
- Enter your meeting ID provided by the host/organizer.
4. Click Join. You will be asked to open the Zoom client to join the meeting.
Joining a Meeting (Desktop App)
Open Zoom desktop Client
Click Join a Meeting if you want to join without signing in.
Sign in to Zoom then click Join.
Enter the meeting ID number and your display name.
If you're signed in, your default name will appear.
If you're not signed in, you may enter a display name.
3. Select if you would like to connect audio and/or video and click Join.
Zoom Support Documentation and FAQs
Please view the Zoom at Syracuse FAQ for more more information about Syracuse University Zoom.
Below you will find additional links to Zoom provided support documentation, tutorials, and more.
Zoom Frequently Asked Questions
Support during the COVID-19 pandemic
Support for Zoom Administrators
Getting Started with Reporting & Dashboard
Getting Help
For support on the information above, contact the ITS Help Desk by calling at 315.443.2677 or by emailing help@syr.edu.