Welcome to the home page of 2U support at Syracuse University. Note that your support options will depend on your school or college. If you require support, please contact the school or college specific support via the contact information in the table below.
2U Student Resources and Services
As active students at Syracuse University, 2U students have access to the complete list of ITS Student Services.
Zoom has been provisioned for the entire campus and now 2SU faculty and students have two Zoom accounts. When hosting or participating in classes, you should access Zoom from the 2U LMS using the original login provided by 2U.
2SU faculty and students that wish to log into the standard user portal at zoom.syr.edu will need to use their login and password, provided by 2U and is formatted netid@2u1.syr.edu or netid@2u2.syr.edu.
If you need support with your 2U Zoom account, please call your school or college if you are a student. Faculty can use the note below for faculty tech support.
Faculty Support
Faculty in need of support can request 2U support via live chat through the digital platform, via phone at 877-552-0628, or by email at facultysupport@2u.com.