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This page is dedicated to information and support for Microsoft Two-Factor Authentication (2FA) at Syracuse University, also referred to as multi-factor authentication (MFA), two-step authentication, or 'added security verification' used by services like SUmail and Office 365, managed at msmfa.syr.edu.
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Note that this page is intended for use with two-factor authentication related to Microsoft Office 365 products and applications including SUmail. Support for DUO, the two-factor authentication used for the Delegated Management Console (DMC) and MySlice financial applications, can be found on the Installing and Using 2-Factor Authentication DUO page. |
Table of Contents
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About Microsoft 2FA
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Additional information about two-factor authentication can be found on the Two-Factor Authentication home page. You can manage your security verification methods at at msmfa.syr.edu.
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There are current 4 available methods for authenticating with Microsoft 2FA. You can configure or manage your security verification methods at msmfa.syr.edu.
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Follow the steps below for 2FA configuration.
First-time Setup
Follow the How To Configure Microsoft Two-Factor Authentication page
Get The App
Download and install the Microsoft Authenticator app for Android, iOS, or Windows Phone.
Set up the Microsoft Authenticator app
Follow the 6 Steps provided by Microsoft to setup the Authenticator app with your account.
Modify Existing Microsoft MFA Configuration
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Configuring Your Account
Setting up the Microsoft Authenticator App
First time set-up for Microsoft Multifactor Authentication
Using the Microsoft Authenticator App
Using the Microsoft Authenticator Mobile Application
Modify Existing Multi-factor Authentication
Manage or update your authentication settings at
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Traveling with
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MFA
If you are traveling and
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need to access your
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MFA protected Syracuse University accounts, be sure to configure authentication methods you will have available prior to traveling
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ITS recommends the mobile application version as it does not require an internet connection once configured. Note that for call or text authentication, your mobile device will require service at your destination. Additionally, if you use the office phone method, an alternative method will be required while traveling.
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| title | Going Abroad? |
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Syracuse Abroad students should configure their
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MFA as soon as possible
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Configuring the Microsoft Authenticator App before you leave enables your
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access to protected University accounts regardless of location. Students should ensure their authentication methods function correctly
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and should be sure to have their configured mobile
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app when they go abroad
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| title | Country Code and Costs |
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No Methods Available While Traveling or Abroad?
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If you have any limitations which prohibit the use of the
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Microsoft Authenticator App methods while traveling,
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please contact the ITS Help Desk
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Microsoft Support Documents
How to Use Two-Step Verification with Your Microsoft Account
Microsoft Account Security Information
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at 315-443-2677,
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help@syr.edu, or
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Microsoft two-factor authentication is active for all Syracuse University students and is required to access Office 365 applications including SUmail. If you are traveling and plan to access your account, be sure to configure authentication methods you will have available prior to traveling. You can manage or update your authentication methods at msmfa.syr.edu.
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visiting the ITS Service Center (Location and hours of Operation).
Faculty and staff are highly encouraged to begin support by contacting their academic or administrative support personnel.
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