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Office 365 ProPlus Available at No Cost
SU is participating in the Microsoft Student Advantage program. Through the program, current SU & ESF students (undergraduate, graduate, part-time, and non-credit) and SU staff and faculty (Not ESF Staff or Faculty) can download and install Office desktop applications on up to five computers (PC, Mac) and five mobile devices (iPhone, iPad, Android). Project Advance students are not eligible for Office 365 ProPlus. NOTE: ESF students may need to change their password if they have problems with downloading the app, or if there is a "Read Only" mode message.
Students can download Office 365 ProPlus using their SUmail student email account. SU staff and faculty don't have SUmail email accounts but can download the Office applications using a special SUmail portal account (visit Office 365 ProPlus for Staff and Faculty through Microsoft Student Advantage). Office applications installed through the Microsoft Student Advantage program remain activated as long as a student or staff/faculty remains eligible. When you graduate or leave the university, the subscription will expire. Students and staff/faculty must connect any device with Office 365 ProPlus to the Internet at least once every 30 days for an automatic license check.
What Applications are Available in Office 365 ProPlus?
Office 365 ProPlus includes:
| Application | Windows | Mac | iOS (iPhone) | iOS (iPad) | Android | Windows Phone |
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| Word | ||||||
| Excel | ||||||
| Powerpoint | ||||||
| Outlook | ||||||
| OneNote | ||||||
| Access | ||||||
| Publisher |
OneNote is available for download on Mac, iPhone, iPad, Android and Windows Phone, but it is not part of the Office 365 ProPlus subscription.
Power BI
Power BI is included with the Office 365 ProPlus subscription. Power BI is a suite of business analytics tools to analyze data and share insights. Users can monitor the health of their business using a live dashboard, create rich interactive reports with Power BI Desktop and access data on the go with native Power BI Mobile apps.
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If you are unable to sign in using your SU email and password simply change your password on the NetID self-service page. This will activate your account for Power BI access. Once your password is changed your account should be active at your next login. If you still cannot log in following your password change, contact the ITS Help Desk by emailing help@syr.edu, by phone at 315-443-2677, or by stopping into 1-227 CST. |
Power BI Desktop is available for download on Windows 7 and newer computers. Detailed instructions can be found in our Power BI Desktop Installation Guide.
Windows 10
Windows 10 is now included with the Office 365 ProPlus subscription for SU and ESF students. Complete instructions for downloading your copy of Windows 10 can be found in our Office 365 ProPlus Windows 10 Download Guide.
Where Can I Install Office 365 ProPlus?
Office 365 ProPlus is available on the following operating systems:
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* Windows phones usually come with office apps pre-installed (Word, Excel, and PowerPoint are also available for Windows Phone through the Windows Phone Store)
How do I Download and Install Office 365 ProPlus?
The installation process will vary by device:
- Installing Office 365 ProPlus on a Mac
- Installing Office 365 ProPlus on Windows
- Installing Office 365 ProPlus on iPhone
- Installing Office 365 ProPlus on iPad
- Installing Office 365 ProPlus on Android
How do I Manage my Office 365 ProPlus Licenses?
You can manage the licenses you have installed for Office 365 ProPlus using your SUmail account (students) or https://portal.office.com (SU staff and faculty)
- Go to http://sumail.syr.edu and select "Log into SUmail" (faculty and staff who are taking classes at SU should use: https://portal.office.com)
- Login using your netid and password
- Go to "settings" in the upper right-hand corner (the gear icon next to your name)
- Select "Office 365 settings"
- Select "Software"
- Select "Office"
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Logging in to Microsoft 365
To access Microsoft 365 at Syracuse University, follow these steps:
Go to office.syr.edu.
Enter your NetID@syr.edu email address and NetID password.
Click on the "Sign In" button.
| Info |
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Email AccessSyracuse University uses email as the primary vehicle for official communication with students, staff, and faculty. Complete details, including login links, are available on the SUMail email home page. |
Downloading the Office applications
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Installable Office applications are available for active students and full time staff. |
To download the Office applications, go to office.syr.eduand follow these steps:
Click on the “Apps" button in the bottom left-hand corner of the page.
Click on “Install Apps” in the top right-hand corner of the page.
This will bring you to a page where you see the following:
You will then select the “Install Office” button, which will then download Microsoft 365 Enterprise. Once this is done downloading, you will follow the prompts to finish the installation process.
Please start your computer after you install, and when you open any Microsoft 365 apps, you will be prompted to sign in with your NetID/SUmail account info.
Note: You can also access Microsoft 365 web apps and services by clicking on the desired app from the “Apps” section from Step 1.
Features and Included Applications
Microsoft 365 includes a range of applications and services to help you work more productively and collaboratively. Some of the most popular features include:
OneDrive: Store and share files securely in the cloud.
Teams: Collaborate with colleagues in real-time through chat, video calls, and document sharing.
OneNote: Create digital notebooks to organize your notes and ideas.
Forms: Create surveys, quizzes, and polls to gather feedback and data.
Power Automate: Automate tasks and workflows to save time and streamline processes.
Planner: Organize tasks and projects with visual, interactive boards.
Stream: Share and watch videos securely within your organization.
Power BI: Create dynamic, data-driven dashboards and reports.
Windows 10 Education: Access the latest version of the Windows operating system for education.
Downloadable Microsoft Office Applications: Access classic Office applications like Word, Excel, and PowerPoint on your desktop or mobile device.
Where can I learn more about Microsoft 365?
The Microsoft 365 Training Center offers a range of online tutorials and resources to help you get the most out of Microsoft 365.
What if I am No Longer a Current Student or Staff/Faculty?
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If you are no longer eligible for the
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Once you leave the University, you will have to buy the standard subscription. The Office 365 Home Subscription is the most comparable to what you received with Pro Plus: https://products.office.com/en-us/office-365-home
Note that eligibility for the Student Advantage Program may be verified at any time.
Learning to use Office 365 ProPlus
Microsoft has prepared some quick start quides and tutorials to help users get started with Office.
Office for iPhone, Office Blog post on Office Mobile for iPhone
Office for Android, Office Blog post on Office Mobile for Android
Excel for iPad, Word for iPad, PowerPoint for iPad
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Microsoft Licensing Program that provides access to Microsoft 365, you may need to purchase a personal license through Microsoft or seek out other commercial or consumer Microsoft 365 plans.
Keep in mind that once your eligibility ends, your access to Microsoft 365 services may be limited or discontinued, so it's important to retrieve any personal data you need to retain before leaving the University.
Refer to the IT Resource Access for Inactive Affiliations page for information about access to Microsoft 365 after graduation or retirement.
Microsoft 365 Add-ons
While add-ons can provide additional functionality and convenience to the Office suite, Syracuse University's license for Microsoft 365 does not currently allow for add-ons to be added or supported by ITS or end-users.
If you would like to use Microsoft 365 with add-ons, you will need to purchase a personal license and add them at your own discretion.
Faculty and staff with questions about add-ons on Syracuse University-issued devices should contact their academic or administrative support personnel.
Getting Help
For general support of the information above, contact the ITS Help Desk by calling at 315-443-2677, by emailing help@syr.edu, or by visiting us at the ITS Service Center. Further information regarding hours and location can be found on the ITS Service Center page.
Faculty and staff requiring assistance with applications in offices and on University issue devices should contact their academic or administrative support personnel.
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