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Warning

This only applies to non-school owned (personal) computers. Printers are pushed automatically to lab computers.

info
Info

Printing from off campus is not supported.

only works on campus.

Table of Contents

How to add an ARCH network printer

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  • Once you have the VPN installed, before adding the printers, start the VPN app and sign in. When you are done adding the printers, disconnect the VPN.

  • Every time you want to print, you'll need to first start the VPN, then send the print. When done printing, disconnect the VPN.

  1. Right click the Windows start button and choose Run.

  2. Enter \\arch-print.ad.syr.edu and click OK.

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  2. A login box should appear. Fill in your NetID and password. Your NetID must have ad\ in front.
    Enable 'Remember my credentials'. (Don't forget or you will encounter access denied errors later in the process!)

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  2. A list of printers will appear. Double click a printer to add it. Learn about the various Plot Room printers here.

    Choose the Postscript printer whenever you see two names for the same printer.

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    Plot Room, Slocum 013

    Printer name

    Model

    Type

    ARCH-Bowser3

    HP LaserJet M806

    B&W laser

    ARCH-Bowser4

    HP LaserJet M806

    B&W laser

    ARCH-Koopa3

    HP Color LaserJet M855xh

    Color laser

    ARCH-Koopa3-Postscript

    HP Color LaserJet M855xh

    Color laser

    ARCH-Koopa4

    HP Color LaserJet M855xh

    Color laser

    ARCH-Koopa4-Postscript

    HP Color LaserJet M855xh

    Color laser

    ARCH-Luma-Postscript***

    Oce Plotwave 360

    Color large format

    ARCH-Peach

    HP DesignJet T7200ps

    Color large format

    ARCH-Peach-Postscript

    HP DesignJet T7200ps

    Color large format

    ARCH-Pichu

    HP DesignJet T7200ps

    Color large format

    ARCH-Pichu-Postscript

    HP DesignJet T7200ps

    Color large format

    ARCH-Pichu2

    HP DesignJet T7200ps

    Color large format

    ARCH-Pichu2-Postscript

    HP DesignJet T7200ps

    Color large format

    ARCH-Pichu3

    HP DesignJet T7200ps

    Color large format

    ARCH-Pichu3-Postscript

    HP DesignJet T7200ps

    Color large format

    ARCH-Yoshi2

    HP DesignJet T1700ps

    Color large format

    ARCH-Yoshi2-Postscript

    HP DesignJet T1700ps

    Color large format

    Warning

    *** Luma requires a different process. See below.

    Smith 336 Studio

    Printer name

    Model

    Type

    ARCH-Smith-Color

    HP Color LaserJet cp5520

    Color laser

    NYC Printers, Fisher Center

    Printer name

    Model

    Type

    ARCH-Bart2-Postscript

    HP Color LaserJet cp6015x

    Color laser

    ARCH-Homer2

    HP DesignJet T1500 - Postscript

    Color large format

    ARCH-Homer2-Postscript

    HP DesignJet T1500 - Postscript

    Color large format

    ARCH-Lisa2-Postscript

    HP DesignJet T1700ps

    Color large format

    ARCH-Maggie

    HP LaserJet M725

    B&W laser

  2. The Connecting box will say 'Looking for a driver' and then may say 'Downloading a driver'.
    If you get an error message such as 'access denied', follow the steps below under the 'Fix Access Denied Error' but instead of changing the password, remove the entry. Then go back to Step 1 and start again.

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  2. The printer should then be available for printing. It will also appear under Windows Settings > Devices > Printers & Scanners.

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  2. Repeat this process as many times as you like to add the various printers.

Adding Luma - Special procedure

  • If you get an 'access denied' message when trying to add ARCH-Luma-Postscript or a 0x00000709 error, follow these steps.

    1. Download the Luma Postscript driver here.

    2. Move the driver file to its own folder (create a folder and copy or move the file into it).

    3. Unzip/Extract the file. You should be left with a folder called 1.35 PS3.

    4. In the Windows search box, type 'control panel' and open the app.

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    2. Under Hardware and Sound, click 'View devices and printers'.

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    2. Windows 10: Single click on any one of the existing printers. This will cause a new menu item to appear at the top called 'Print server properties'. Click Print server properties.

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      Windows 11: Under Printers & Scanners, scroll down to Related settings and click Print server properties.

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    2. In the Print Server Properties box, click the Drivers tab. Then click the Add button.

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    2. The Add Printer Driver Wizard will start. Click Next and click Next again.

    3. Click 'Have Disk'. Click 'Browse'. Now browse to find the folder you unzipped/extracted, which was called '1.34 PS3' unless you renamed it. Keep browsing all the way down to the 'StandardFonts' subfolder. It's several levels deep.

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    2. Once you are inside StandardFonts, you should see a file called OEMSETUP.INF. Select this file and then click Open.

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    2. Click the OK button.

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    2. A list of printers will appear. Scroll down the list and select 'OCE PlotWave 360 PS', then click Next.

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    2. Wait up to 30 seconds while the driver installs. Then click the Finish button.

    3. Now that the Luma driver is installed, go back to Step 4 in the previous section and double click the printer to add it.

Fix Access Denied Error

  1. Your annual NetID password change may cause printing to stop working because Windows has stored the old password. To fix, update the password in Windows Credential Manager.

    1. In the Windows search box, type 'credential' and click Credential Manager.

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    2. Click Windows Credentials and expand the entry for arch-print.ad.syr.edu.

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    2. Click Edit and fill in your new NetID password and click Save.

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How to release your print job

  1. Send your print to the printer.

  2. After your job finishes spooling, release your print using the school's PaperCut web page. Make sure you use Architecture's PaperCut web page (https://arch-print.syr.edu) and not SU's page (https://printing.syr.edu), which look similar except for the logo.

  3. Login with your NetID credentials.

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  2. After logging in, release your job from the Jobs Pending Release screen. You can select {print} or Release All

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How to add funds to your printing account

  1. Open a browser and go to https://arch-print.syr.edu.

  2. Login with your NetID credentials

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  3. After logging in, click ‘Add Credit’ on the left.

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