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The School of Information Studies Technology Services group offers software product consultation to include: license agreements, approval facilitation, purchasing services, installation and maintenance.

  • All software purchases, this includes cloud-based services and subscriptions must begin with a request, please submit a support ticket via the Orange Tracker web portal or email Orange Tracker (ischoolit@ot.syr.edu)
  • All software, software services or subscription agreements requiring a signature must be referred to the CIO's office for approval and signature.

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  • Be reviewed for compatibility with our operating environments as well as any possible duplication of services
  • Be reviewed in terms of use, and safeguards put in place to remain compliant with those terms
  • Be reviewed for accessibility requirements as applicable per university policy (Information and Communication Technology Accessibility Policy )
  • Be reviewed for data security as applicable per university policy (/wiki/spaces/infosec011/pages/159121740)
  • Be inventoried
  • Be installed on University-owned computers

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