Having trouble setting up your TV on campus? Students can use the tips below if they are having issues configuring their TV.
Find out more about our offerings on the Cable TV and SpectrumU at Syracuse University page.
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If the cable TV wall outlet in your residence hall room is physically broken, you are not receiving a signal after attempting to program your television, or you just need more assistance with setup, please call the ITS Service Center at 315.443.2677 or email help@syr.edu.
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If your outlet is physically broken or damaged, please provide a picture as well as the information printed on the label that is stuck on your outlet. It will be necessary information for making sure we're able to provide the best support for the situation! |
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Connecting TVs to the Internet
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Not all devices are supported on the ResNet and/or the Gadgets&Games networks. Find out more by visiting our Using Devices on the Campus Networks page on Answers.
Can't Connect? If your device is having trouble connecting to Gadget&Games or the wired network, you are encouraged to remove existing network configurations and settings and attempt to connect again. Please reference the Need Help section contacting ITS if your issue persist.
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For support of the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST. Further information regarding hours and location can be found on the ITS Service Center page.