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Welcome to the email SUMail home page at Syracuse University. This page includes details about our email systems including login, password, and support information.

Those directed here by MySlice can reference the links below:

  • SUmail Email Login
    • Exchange Email Login

     




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    SUMail Login

    To log in, click the button below:

    SUMail Login


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    SU Email Policies:

    Every

     Every user of a Syracuse University email account should be aware of

    the

    the Syracuse University email policy. Additionally, all email account users should be aware

    of

    of practices to keep your email account safe.

    Listserv: For information regarding Listserv, please

    visit

    visit Listserv at Syracuse University home page.

    Syracuse University Email (SUMail)

    ITS provides active students, alumni, and faculty or staff who began work after December 2nd, 2020, with an email account in SUMail.

    Full details, including account information and configuration instructions, can be found on the SUMail home page. 
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    SUMail Login

    To log in, click the button below:
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    Follow this link if you are an active student or alumnus, as well as faculty and staff who were provided accounts after December 2nd, 2020.

    Exchange Email

    Staff and faculty who were provided email accounts prior to December 2nd, 2020, were given email accounts in Exchange. 

    Full details, including account information and configuration instructions, can be found on the Exchange (Faculty and Staff Email) home page. 
     

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    Exchange Login

     To log in, click the button below:
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    Follow this link if you are an active user with a faculty or staff email account that was provided prior to December 2nd, 2020.

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    titleAlumni

    Note that alumni retain their email account following graduation or your last term of enrollment. Complete details are available on the Resources After Gradation, Resignation, Retirement, Etc. page.

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    titleRetiree or Resigned Faculty and Staff
    Note that your departmental support personnel maintains your current or past email address. Complete details are available on the Resources After Gradation, Resignation, Retirement, Etc. page.

    About SUMail Accounts

    SUMail is managed by the University and utilizes Microsoft's cloud services. This partnership provides students several powerful and convenient features, including:

    • Increased mailbox sizes up to 100 GB
    • Modern Outlook Web experience
    • Increased security with multi-factor authentication
    • Increased spam, virus, and phishing protection

    Your SUMail email address is your NetID@syr.edu. For example if your NetID is xyzsmith your SUMail email address would be xzysmith@syr.edu. 

    Students, faculty, staff, sponsored associates and other University affiliates that qualify for SUMail are expected to use it as the primary source of communication. Effective March 2025, automatic forwarding of SUMail to 3rd party email accounts is not allowed.

    SUMail uses the same password that you set up for your NetID.

    To manage your NetID, including password management, activation, and two-factor authentication (MFA), visit http://netid.syr.edu.

    To add your SUMail to a personal device, use the instructions on the SUMail Configurations page.

    Want to filter mail, file junk, or block messages? SUMail accounts can utilize the Junk folder to both manage mail filtering and block messages. Additional information, including instructions, can be found on the Microsoft Junk Folder page.

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    titleNew Student? When can you log in?

    Newly matriculated students are assigned an official email address approximately 24-48 hours after they have submitted their Admissions Acceptance Form (undergraduate) or the Intent to Register Form (graduate, Law), paid tuition deposit, been confirmed as matriculated, and have activated their NetID.

    First-time non-matriculated students (e.g. University College) are assigned an official email address usually within a day after they have submitted their registration.


    Do you use Apple Mail or the Outlook App? 

    Users who wish to add SUmail to their Apple Mail App on macOS or iOS can find instructions on how to do that below.


    Users who wish to add SUmail to the Outlook Application can find instructions on how to do that below.

    Access After Graduation, Resignation, or Retirement

    Syracuse University licenses email accounts for active students, staff, faculty, retired faculty (including emeriti), and sponsored associates whose role supports the University's mission. When a person's role is no longer active, access to the mailbox will be removed and data will be deleted.

    For complete information, including how long you will have access after your status change, please view our IT Resource Access for Inactive Affiliations page on Answers.


    Additional Support Pages

    Child pages


    Getting Help

    For support of the information above, contact the ITS Help Desk by calling at 315-443-2677, by emailing help@syr.edu, or by stopping into 1-227 CST.by visiting us at the ITS Service Center. Further information regarding hours and location can be found on the ITS Service Center page.

    Faculty and staff are highly encouraged to begin support by contacting their academic or administrative support personnel. 


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    Access and connect devices to faculty, staff, and student email accounts.


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