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Overview

The Microsoft Authenticator app helps you sign in to your accounts when you're using two-factor verification. 

When responding to an MFA push notification using Microsoft Authenticator, you will be presented with a number verification. That will need to be typed into the app to complete the approval.

Number matching is combined with location information to help ensure the sign-in request was in fact initiated by you, and not a malicious actor.

Entering your email address and password for an application that requires MFA (SUMail, Blackboard, Myslice, etc..):

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Here is an example of what you'll see after signing in...on the left is the website, on the right is Microsoft Authenticator.

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Before You Begin

Install the latest version of the Microsoft Authenticator app, based on your operating system:

Using Number Matching Verification


  1. Depending on how you are accessing Syracuse University resources, you might be prompted to log into to a service/app using MFA
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  2. After using signing in, you will be prompted with a number to enter into the Microsoft Authenticator App. Below is an example showing the login screen to the site on the left, and the Microsoft authenticator on the right: 

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