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| title | MySlice post Sept. 27th Upgrade |
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MySlice was recently upgrade over the weekend of September 25-26th. At the same time as the upgrade, MySlice’s security was enhanced with Microsoft Two-Factor Authentication (also known as multi-factor authentication or MFA) for all student, staff, and faculty accounts. Parent/Proxy accounts remained the same after the upgrade.
As a result of this upgrade, you might need to clear your browsers cache and cookies before you are able to access the site.
The refreshed, tile-based MySlice will feature increased mobile compatibility, accessibility and personalization. You can find information about the enhanced navigation and user experience, including screenshots, on the MySlice Upgrade Answers page.
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| IMPORTANT NOTE: ITS representatives cannot reset parent/proxy account passwords. All password management is done via the student MySlice account. |
Creating a new shared access account
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Syracuse University students may share specific sections of their MySlice account with a parent, guardian, and/or family member. Available sections include (but are not limited to) the financial aid portfolio, academic information, and payment areas.
The process for sharing MySlice access with parents and other proxies will change on October 3, 2025. For more information, visit Parent/Proxy Access to MySlice
You can find information about what these accounts can see, including screenshots, on the What a Parent Sees page.
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IMPORTANT NOTE: ITS representatives cannot confirm parent/proxy usernames or reset account passwords. All account management is done by the student within their MySlice portal account, using the instructions under the “Creating Parent/Proxy Accounts” section of this page. For security purposes, parent/proxy account users are not permitted to access the student account. |
Logging Into Parent/Proxy Accounts
To log in, parent/proxy account users should navigate to https://myslice.syr.edu.
The username and password are created and managed by the student. The username is provided via email or directly from the student and will begin with a '1'.
Trouble Logging In?
Be sure you have confirmed the login credentials with the student or applicant account owner.
If you are directed to a Microsoft login page, are likely logging into the student account. Parent/proxy account users are not permitted to access the student account and should verify they are logging into the correct account.
Users receiving error messages, such as SSO or authentication related, should clear their browsers cache and cookies before they are able to log in. Instructions are available by browser on the Clearing Browser History and Cache page.
Creating Parent/Proxy Accounts (Student Instructions)
Students and applicants should follow the instructions below to create and manage proxy account for parents, guardians, and/or family members. Each student accounts allows the creation of up to three (3) accounts for various individuals with different levels of access. Parent/proxy account functionality and available options within MySlice is based on which options are checked off by the student (see instructions below).
Students can find the "Share My Access" tile on Student Home
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while applicants can find the "Share My Access" tile on Applicant Home.
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Click the "Add a new proxy account" button.
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Enter an account name and password.
The account name must be at least six characters long, be in UPPER CASE, and must begin with the number '1'.
The password must be at least six but no longer than eight characters long, must be in UPPER CASE, must contain at least one number (0-9), and must have at least one of the following special characters:
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Enter the first and last names of the parent, family member, or guardian of whom you are granting access.
Enter the email address of the parent, family member, or guardian of whom you are granting access.
Select which sections of MySlice you would like to share. Please note: Applicants may see fewer options than what are displayed below.
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Please read the Terms and Conditions around creating a Shared Access AccountCheck the box next to the terms near the bottom of the page.
Click the "Save All Changes" button.
After clicking "Save All Changes," the screen may not appear to change, or you may see a temporary image toward the top right of your screen, indicating that the information has saved. In either case, the information has been saved, and you may click the "Return" button.
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After a shared access account has been created, you may edit any of the user's information, including which sections are shared, but excluding the account name. An account can be deleted at any time, and up to three (3) accounts can be created.
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*****WHAT IT LOOKS LIKE after creation PICTURE
The parent, guardian, or family member will receive an email informing them that an account has been created, and the account username will be provided in this email. However, the password must be obtained from the student or applicant that created the account. The parent or guardian may now access and use the specific sections that were selected by navigating to https://myslice.syr.edu/ and then entering the username and password for the shared access account.
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