Engage, educate, and collaborate with HD-quality video and audio.
Zoom is a communication tool that includes meetings, chat, phone, and webinars to engage, educate, and collaborate with HD-quality video and audio.
When signing into Zoom, you must use the Sign In with SSO (single sign-on) option and enter syracuseuniversity for the company domain. You then will be prompted for your Syracuse University credentials.
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HIPAA Compliant Syracuse University Zoom
Log into your HIPAA compliant Syracuse University Zoom account:
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Recommended Account and Meeting Settings
While Zoom continues to update what features are turned on/off by default to help combat "zoombombing" and better secure their product, users should review their meeting settings prior to their first meeting.
ITS strongly encourages all users to follow the guidelines found on theManaging Participants in a Meeting Zoom
Zoom Meetings page.More about Zoom accounts and meeting settings:
Zoom Account Features and Settings
Best Practices for Securing Virtual ClassroomZoom Meeting and Webinar Passwords
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Please review your Zoom settings if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. Please also consider all suggestions on the Securing Zoom Meetings page. |
Webinars and Large Meeting Support
Faculty and staff are able to request additional support for large virtual events. This can include expanding participant capacity for large meetings up to 1,000 participants and webinars up to 10,000 participants at additional costs. Additional information and request forms are available on the Web Conferencing for Events page.
Faculty and staff looking to acquire webinar licensing for their own departments or Syracuse University Zoom account should start by contacting their academic or administrative support personnel.
Zoom How-To's
Below you will find instructions on joining, creating, and managing Zoom meetings. Additional how-to's and links to Zoom support documentation is available in the Zoom support section.
Need to add Zoom meetings to Blackboard? Find details and instructions on our Zoom in Blackboard page.
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While Zoom continues to update what features are turned on/off by default to help combat "zoombombing" and better secure their product, users should review their meeting settings prior to creating their meetings.
ITS strongly encourages all users to follow the guidelines found on the Securing Zoom page.Zoom Cloud Recordings
Zoom offers the ability to record meetings in the cloud. By default, cloud recordings are disabled. Follow the steps below to enable cloud recordings as well as to locate and download your existing Zoom cloud recordings.
Enabling Zoom Cloud Recordings
To enable cloud recording for individual meetings, be sure to check ‘Automatically record meeting’ and ‘In the cloud’ in the Advanced Options when setting up your meeting(s).
To enable cloud recordings on an account level as the default behavior for future meetings, you’ll want to enable automatic cloud recordings. To do so, sign into the Zoom web portal, navigate to the ‘Settings’ tab and locate ‘Recording’. Next, locate ‘Automatic recording’ and click on the button on the right to enable it. Be sure to select ‘Record in the cloud’. Additional details and instructions are available on the Zoom Cloud Recording page.
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Zoom cloud recordings has been integrated with Kaltura at Syracuse University. After a Zoom cloud recording has been processed (following the meeting's end) it is copied to Kaltura and will be available in your Kaltura My Media in both Kaltura in Blackboard and the Kaltura MediaSpace web portal. |
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The Kaltura/Zoom cloud recording integration became live on August 10th, 2020. If you have Zoom recordings from prior dates and would like to add them to your Kaltura My Media, follow the instructions below to download them and then reference the ‘Upload Media to Kaltura’ instructions on the Kaltura MediaSpace web portal. |
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Accessing and Downloading Zoom Cloud Recordings
One you’ve recorded a Zoom meeting to the cloud, you can view your recordings by visiting the Zoom web portal and navigating to the ‘Recordings’ tab. For complete instructions on locating and downloading Zoom recordings, visit the Zoom Managing Cloud Recordings page.
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Zoom cloud recordings are also available for meetings recorded after August 10th, 2020. After a Zoom cloud recording has been processed (following the meeting's end) it is copied to Kaltura and will be in your Kaltura My Media in both Kaltura in Blackboard and the Kaltura MediaSpace web portal. |
Zoom Public Marketplace Apps
The Zoom Marketplace has a number of apps that can enhance the Zoom experience. These apps can help streamline data between systems, like Zoom and Blackboard. For a growing list of apps, including those approved, denied, and pending approval, see our Zoom Public Marketplace Apps page.
Please view the Zoom at Syracuse FAQ for more more information about Syracuse University Zoom.
Below you will find additional links to Zoom provided support documentation, tutorials, and more.
Zoom Frequently Asked Questions
Zoom Meeting & Webinar How-To's
Hiding or Showing My Video on My Display
Support during the COVID-19 pandemic
Zoom Training
Zoom Training Sessions — Teaching with Zoom
Support for Zoom Administrators
Getting Started with Reporting & Dashboard
Syracuse Zoom Licensing Information the by calling at 315.443.2677 or by emailing help@syr.edu