Zoom is a communication tool that includes meetings, chat, phone, and webinars to engage, educate, and collaborate with HD-quality video and audio.
When signing into Zoom, you must use the Sign In with SSO (single sign-on) option and enter syracuseuniversity for the company domain. You then will be prompted for your Syracuse University credentials.
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HIPAA Compliant Syracuse University Zoom
Log into your HIPAA compliant Syracuse University Zoom account: This option is , meaning your communications are encrypted. If you have not been directed to use this login link, use the standard account.| borderWidth | 2 |
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Table of Contents
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Recommended Account and Meeting Settings
While Zoom continues to update what features are turned on/off by default to help combat "zoombombing" and better secure their product, users should review their meeting settings prior to their first meeting. ITS strongly encourages all users to follow the guidelines found on the Securing Zoom Meetings page.
More about meeting settings:
Best Practices for Securing Your Virtual Classroom
Zoom Meeting and Webinar Passwords
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Please review your Zoom settings if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. Please also consider all suggestions on the Securing Zoom Meetings page. |
Webinars and Large Meeting Support
Faculty and staff are able to request additional support for large virtual events. This can include expanding participant capacity for large meetings up to 1,000 participants and webinars up to 10,000 participants at additional costs. Additional information and request forms are available on the Web Conferencing for Events page.
Faculty and staff looking to acquire webinar licensing for their own departments or Syracuse University Zoom account should start by contacting their academic or administrative support personnel.
How to Join a Zoom Meeting
Joining a Meeting (Desktop App)
Open Zoom desktop Client and click Sign In.
Choose the Sign In with SSO button. Additionally, you can check "Keep me signed in" for ease of use in the future.
Your browser will give a pop-up asking if it can open in Zoom.us. Choose allow.
The Zoom.us desktop app will now open and you can use Zoom normally as an SU licensed user.
Joining a Meeting (Web Browser)
HIPPA Compliant users, click the "Login to HIPPA Zoom Account" button above in the HIPPA Compliant Zoom area, then select "Join"
4. Click Join. You will be asked to open the Zoom client to join the meeting.
Personal Zoom Accounts and Syracuse University Zoom
Please note that users are welcome to use personal Zoom accounts they have already configured at zoom.us. However, if you have an existing Zoom account previously configured using an @syr.edu email address you have two options to proceed:
Option 1 - Keep your personal Zoom account and keep your personal account data separate from Syracuse Zoom. To do this, simply log into your personal Zoom account at zoom.us and update your email address to a new non-@syr.edu address. You can then proceed to log into the University Zoom without moving your account or data.
Option 2 - Move your existing personal account to Syracuse University Zoom which includes your existing Zoom cloud storage. To do so, please follow the instructions available on the Moving a Personal Zoom Account to Syracuse University Zoom page.
More information about Syracuse University Zoom is available on the Zoom at Syracuse FAQ.
Zoom Cloud Recordings
Zoom offers the ability to record meetings in the cloud. By default, cloud recordings are disabled. Follow the steps below to enable cloud recordings as well as to locate and download your existing Zoom cloud recordings.
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Enabling Zoom Cloud RecordingsTo enable cloud recording for individual meetings, be sure to check ‘Automatically record meeting’ and ‘In the cloud’ in the Advanced Options when setting up your meeting(s).
To enable cloud recordings on an account level as the default behavior for future meetings, you’ll want to enable automatic cloud recordings. To do so, sign into the Zoom web portal, navigate to the ‘Settings’ tab and locate ‘Recording’. Next, locate ‘Automatic recording’ and click on the button on the right to enable it. Be sure to select ‘Record in the cloud’. Additional details and instructions are available on the Zoom Cloud Recording page.
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Accessing and Downloading Zoom Cloud RecordingsOne you’ve recorded a Zoom meeting to the cloud, you can view your recordings by visiting the Zoom web portal and navigating to the ‘Recordings’ tab. For complete instructions on locating and downloading Zoom recordings, visit the Zoom Managing Cloud Recordings page.
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Connecting an Otter.ai Account to Zoom
Syracuse University does not currently provide licensing for Otter.ai. However, users can connect a personal Otter.ai account to their Syracuse University Zoom account.| Expand | ||
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1. Log into Otter.ai, then click Apps in the left panel.
3. If you are not already signed into Zoom, you would be prompted to sign in. Do so with your Syracuse University account information. 4. Click Authorize to connect Otter.ai to Zoom. |
Zoom Support Documentation and FAQs
Please view the Zoom at Syracuse FAQ for more more information about Syracuse University Zoom.
. Using Zoom in BlackboardSupport during the COVID-19 pandemic
Zoom Training
Syracuse Zoom Licensing InformationZoom Training Sessions — Teaching with Zoom
Support for Zoom Administrators
Getting Started with Reporting & Dashboard
the by calling at 315.443.2677 or by emailing help@syr.edu