Overview
This document is for a project Agent or
...
member of the Service Desk Team role needing to add a customer with an external email address into their project in order to
...
create a request on behalf of that user. Adding a customer to your project will enable them to be Request Participants and/or use the Customer Portal in the future.
Additional information on adding customers can be found in the vendor documentation at: https://support.atlassian.com/jira-service-management-cloud/docs/add-a-customer-to-a-service-project/
| Info |
|---|
Requires Service Desk Team or Administrator project role within the corresponding project. |
Adding Customer
...
From the project, locate the Customers
...
option on the left-nav bar of your project
...
...
The Customers screen will display showing all current customers. In the upper
...
-right select Add Customers
...
...
Correctly
...
type in the email address and
...
On This Page
| Table of Contents | ||
|---|---|---|
|
Related Pages
...
leave the Organization blank
Select Ok