Send an Encrypted Email
with Attachmentsin Outlook
Compose a New Email
- Access your Navigate to Outlook on via sumail.syr.edu and compose a new email by clicking on selecting the "New Mail" (insert newmail.png)Continue to compose your email as you normally would with
) icon. - Proceed to draft your email, specifying the recipient's email address, subject, and the included messagebody.
Attach
the DocumentClickDocuments
- The encryption safeguards both the email's content and its attachments.
- Use the "Attach File" button (insert paperclip.png) and select the document you with to send from your computer or OneDrive.
- Once selected the document will appear as attached to your email instead of just a hyperlink to the document.
Encrypt the Email
- With the document attached, click on the "Options" tab at the top of the message window.
- Find the "encrypt" button (lock icon.png) and click on it. This will open a dropdown menu with encryption options.
- Select "Encrypt" or "Do Not Forward" depending on the level or restriction you wish to apply.
- Encrypt: Allows the recipient to read and forward the email but protects it from being accessed by unauthorized users.
- Do Not Forward: Prevents the email and its attachments from being forwarded, copied, or printed.
Send the Email
Additional Guidance
Recipient Access
Recipients of encrypted emails will receive instructions on how to open the encrypted message. This may involve signing in with their Syracuse University email account or receiving- option (
) to include documents from your device or OneDrive while applying Microsoft Sensitivity Labels.
Encrypt the Email
- The encryption feature is accessible in Outlook for both web (at sumail.syr.edu) and desktop clients, identifiable by a shield icon in the message composition window.
- Select "Encrypt" from the dropdown menu after clicking the shield icon.
- A notification will appear above the send button, indicating that encryption and sensitivity labels have been applied.
Send the Email
- Upon setting the desired encryption level and sensitivity label, complete your email, and know that when you hit send, the message will be dispatched securely.
Additional Guidance
Encryption Behavior
Applying a sensitivity label ensures the persistence of this designation across devices, applications, and cloud services, ensuring consistent protection.
Recipient Access
Encrypted message recipients receive guidance on accessing the content, potentially requiring Syracuse University email authentication or a one-time passcode.
Encryption Indicators
Encrypted emails will be marked with an encryption icon, indicating that the content is securedAn encryption symbol will accompany encrypted emails, signifying the protection of its contents.
Document Linking with Sensitivity Labels
Integrate Microsoft Sensitivity Labels when linking documents from OneDrive to ensure consistent protection across platforms. Apply sensitivity labels to documents before attaching them to emails.
Getting Help
For support of the information above, contact the assistance, the ITS Help Desk by calling is available at 315-443-2677, by emailing via email at help@syr.edu, or by stopping into 1-227 CSTin person at the ITS Service Center. Further information regarding hours and location can be found on the ITS Service Center page.
Faculty and staffare highly encouraged to begin support by contacting their should first reach out to their designated academic or administrative support support personnel.
Additional learning about Encryption can be found on Microsoft Learn: Learn about encrypted messages in Outlook.comFurther insights into Outlook message encryption and sensitivity labels are available on Microsoft Learn.