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2SU Students

Important: Refer to this link for synchronous session assistance. 

Uses of Zoom:  Synchronous Class Sessions, Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk. 

How to get Zoom: 

  • There will be an invitation link sent to sumail account. 
  • Make zoom account from following the link
  • Download the Zoom application onto your device(Windows or MacOS)

Non-2SU Students

Uses of Zoom: Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk. 

How to get Zoom: 

  • Make zoom account on their website using using either @syr.edu account or @g.syr.edu account
  • Download the Zoom application onto your device(Windows or MacOS)

How to Join a Meeting Zoom

Joining a Meeting (Desktop App)

  1. Open Zoom desktop Client
  2. Join a meeting using one of these methods:
    • Click Join a Meeting if you want to join without signing in.
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    • Sign in to Zoom then click Join
  3. Enter the meeting ID number and your display name.
    • If you're signed in, change your name if you don't want your default name to appear.
    • If you're not signed in, enter a display name.
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  4. Select if you would like to connect audio and/or video and click Join.

Joining a Meeting (Web Browser) 

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Zoom Video Conferencing at Syracuse University

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Zoom is a communication tool that includes meetings, chat, phone, and webinars to engage, educate, and collaborate with HD-quality video and audio.

When signing into Zoom, you must use the Sign In with SSO (single sign-on) option and enter syracuseuniversity for the company domain. You then will be prompted for your Syracuse University credentials.

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Syracuse University Zoom

Log into your Syracuse University Zoom account:
 

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This option is the standard Zoom login for SU and ESF Students, Faculty, and Staff. Use this option if you are unsure of which Zoom account type to use, or if you have not been directed to use the HIPAA account.


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If you need the HIPAA compliant Zoom system, please click the following link: HIPAA Compliant Zoom at Syracuse University






Warning
title2SU Students and Faculty

2U students and faculty should continue to use the Zoom learning management system (LMS) provided by 2U for hosting or participating in classes.

For more information please refer to the 2U Support page for assistance. 




Tip
titleNeed Zoom Help?

Make sure you have updated Zoom to the latest version. Detailed instructions to check for updates are available on the Upgrading Zoom page.

Additional instructions and assistance can be found at:

Help for Zoom Users

Zoom at Syracuse FAQ

Zoom Training Sessions — Teaching with Zoom


Below you will find additional links to Zoom provided support documentation, tutorials, and more:

Zoom Frequently Asked Questions

Zoom Meeting & Webinar How-To's

Hiding or Showing My Video on My Display

One Minute Video Tutorials

Securing Your Meetings

Managing Participants in a Meeting Zoom



Getting Help

For support on the information above, contact the ITS Help Desk.


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