The School of Education Technology Support Group provides technology resources and support to the School’s students, faculty, and staff to promote and enrich the educational experience and to provide opportunities for all to realize their full potential. The primary technology priority of the School of Education is to provide a technology platform for faculty, students and staff that is as robust and reliable as possible within practical resource constraints.
Get Tech Help
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Get Tech HelpStudents: Email help@syr.edu, call 315.443.2677, or visit the ITS Service Center in 1-227 CST Faculty and Staff: Email soehelp@syr.edu or leave a voicemail at 315.443.5002 |
School of Education Helpdesk
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056 Huntington Hall
8:30 a.m. –
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5 p.m. Monday
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The helpdesk is staffed with student employees each weekday. They are there to loan out equipment and offer first level assistance with technology questions and issues. If they are unable to resolve the issue, they will gather information necessary to log the issue and it will be elevated to a full time staff member.
More SOE Technology Support Group Resources
SOE IT FAQs
Equipment Loans and Policies
Remote Access Options
SOE Listservs
I-MOVE Teaching Carts
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-Friday
SOE Resources
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University Resources
ITS Service Center (IT help for students)
Learning Environments (Classroom Support)
TSG Staff
Note: Do NOT email TSG staff for tech support. Please email us
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for assistance.
Paula Maxwell, Information Technology Manager: pmaxwell@syr.edu | 315.443.5002
Shannon Thibault, Computer Consultant: smthibau@syr.edu | 315.443.
20905002
Sean Peterson, Computer Consultant: sepet100@syr.edu | 315.443.5002
University Resources
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