Recent Action:
The AAP team will be removing access for those project email addresses to the JSM cloud site in order to stop the rejected mail loop message.has removed access to the following project email addresses:
- help@syr.edu
- soe@syr.edu
- aascsys@syr.edu
- maxcomms@syr.edu
Background Information:
Project teams have noticed several rejected messages within their project mail log. The tickets have the project email address listed in the Request Participants field. These participants are notified when comments are made. Since the email address is the project email address, this email would create a mail loop and the system rejects this message. This is good as it prevents a problem, but we don't want to project email address listed in this field.
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