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About Multi-factor Authentication (MFA)

Overview

Multi-Factor Authentication (MFA) is currently enabled for all Syracuse University Faculty, Staff, and Students accessing SUMail, Office365, MySlice, Blackboard, and many other web-based applications.

MFA is an added verification step during authentication that helps to prevent the unauthorized use of NetIDs and passwords by ensuring that only the account owners themselves can access their account.

Commonly described as two-step, two-factor, or “something you know and something you have.” In this analogy, “something you know” refers to your NetID and password and “something you have” is a timed, unique code generated just for you.

Table of Contents


On This Page

Table of Contents

Available

maxLevel4
minLevel2

 

Authentication Methods

There are

multiple

three authentication methods

to authenticate with. Your chosen methods can be managed at 

available to choose from based on your preference. These can be adjusted at any time on mfa.syr.edu.

Method

Process

Notes

Notify me through

the Recommended option. Allows you to press "Approve" on your mobile devices as your second factor

app

Uses Microsoft Authenticator app to push notification to the device.  A code is also provided in the app to verify you requested  login.

You'll be notified through your authenticator app that you have a waiting verification prompt.

Use verification code from app

Uses Microsoft Authenticator app to provide verification code inside the appRecommended only when internet connectivity is unavailableCountry code must be provided and international rates may apply.

or token

You'll use your authenticator app to get a verification code you'll type into the prompt from your account.

Text code to my authentication phone

SMS Text to mobile deviceFollow the

You'll get a verification code as part of a text message on your mobile device. 


 

Configuring Your Account

First-time Setup

Setting up the Microsoft Authenticator App

First time set-up for Microsoft Multi-Factor Authentication

.

Using the Microsoft Authenticator

Mobile Application

App

Example: 

Using the Microsoft Authenticator

app

Mobile Application

Modify Existing

Microsoft MFA ConfigurationYou can manage

Multi-factor Authentication

Manage or update your authentication settings at mfa.syr.edu

Traveling with MFA

, including Syracuse Abroad and International Students

If you are traveling and need to access your accountMFA protected Syracuse University accounts, be sure to configure authentication methods you will have available prior to traveling. You can manage or update your security verification methods at mfa.syr.edu. 

info

titleGoing Abroad?

Syracuse Abroad students should configure their MFA as soon as possible

, download and configure the Microsoft app on their mobile device, and take their mobile device when they go abroad. Configuring

. Configuring the Microsoft Authenticator App before you leave enables your

continuing

access to protected University accounts regardless of location. Students should ensure their authentication methods function correctly

,

and should be sure to have their configured mobile

device

app when they go abroad.

No Methods Available While Traveling or Abroad? If  

If you have any limitations which prohibit the use of the authentication Microsoft Authenticator App methods while traveling, please contact the ITS Help Desk 

Getting

Help

Support

For support of the information above, contact the ITS Help Desk by calling at  at 315-443-2677, by emailing   help@syr.edu, or by stopping into 1-227 CST.

Faculty and staff are highly encouraged to begin support by contacting their academic or administrative support personnel. 


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