If your SUMail Account was locked for security purposes, please call us at 315.443.2677 in order to unlock your account and change your password. Once you have access to your account, follow the steps below to make sure that it is secure.
Troubleshooting steps and documentation for other issues related to SUMail can be found on the Email homepage.
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| title | Sending to Users With Current Account Locks |
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When sending this document link to someone whose account has been locked by Security, do so by either sending the link in a text message or to a third party email address. |
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Troubleshooting steps and documentation for other issues related to SUMail can be found on the Email homepage. |
Video Instructions
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