Welcome to Zoom Video Conferencing at Syracuse University!
Engage, educate, and collaborate with HD-quality video and audio.
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Syracuse University ZoomLog into your Syracuse University Zoom account:
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HIPAA Compliant Syracuse University ZoomLog into your HIPAA compliant Syracuse University Zoom account:
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Table of Contents
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Recommended Account and Meeting Settings
On March 26th, 2020, Zoom updated what features are turned on/off by default to help combat "zoombombing" and while some of these settings are enabled/disabled by default, we strongly suggest reviewing your settings in detail before launching your first Zoom meeting. ITS strongly recommends all users follow the guidelines found on the Securing Zoom Meetings page.
More about meeting settings:
Best Practices for Securing Your Virtual Classroom
Zoom Meeting and Webinar Passwords
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Please review your Zoom settings if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. Please also consider all suggestions on the Securing Zoom Meetings page. |
Merging Personal and Syracuse University Edu Zoom Accounts
Those with Zoom accounts previously setup using their University email address will be prompted to accept transitioning to the Syracuse University implementation. If prompted, please review the invitation page and click 'I Acknowledge and Switch' to join Syracuse University Zoom.
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2SU StudentsImportant: 2SU students should continue to log in to Zoom through their 2SU portal. Refer to the 2U Support page for assistance. |
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Law StudentsImportant: Refer to the School of Law Zoom Page for assistance. |
Hosting a Zoom Meeting
- Open your Zoom app on your desktop and click Sign In.
- Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO). If asked, be sure to you type 'syracuseuniversity' for the company domain.
- Once logged in, click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
How to Join a Zoom Meeting
Joining a Meeting (Web Browser)
- Open any browser (Chrome, Safari, Edge, Firefox).
- If you are a standard user go to syracuseuniversity.zoom.us and select "Join."
HIPPA Compliant users go to phi-syracuseuniversity.zoom.us and select "Join."
- Enter your meeting ID provided by the host/organizer.
4. Click Join. You will be asked to open the Zoom client to join the meeting.
Joining a Meeting (Desktop App)
Open Zoom desktop Client
Click Join a Meeting if you want to join without signing in.
Sign in to Zoom then click Join.
Enter the meeting ID number and your display name.
If you're signed in, change your name if you don't want your default name to appear.
If you're not signed in, enter a display name.
3. Select if you would like to connect audio and/or video and click Join.
Zoom Support Documentation and FAQs
Below you will find links to Zooms support documentation, tutorials, and more.
Support during the COVID-19 pandemic
Support for Zoom Administrators
Getting Started with Reporting & Dashboard
Getting Help
For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.