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Please note that as of April 3, 2020: this is a developing page and Zoom is still in the process of being implemented on campus. The below steps to access the syracuseuniversity.zoom.us portal are NOT yet live. |
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Syracuse University ZoomLog into your Syracuse University Zoom account:
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HIPAA Compliant Syracuse University ZoomLog into your HIPAA compliant Syracuse University Zoom account:
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Please note that as of April 3, 2020: this is a developing page and Zoom is still in the process of being implemented on campus.
The below steps to access the syracuseuniversity.zoom.us portal are NOT yet live
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Zoom at Syracuse University
What is Zoom
Zoom is a web conferencing platform that allows users to experience synchronous class sessions or meetings.
Key Zoom Features
Zoom Meetings syncs with your Outlook, Gmail, or iCal calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile.
- Zoom has support for up to 500 video participants and 49 videos on screen.
- Zoom enables FERPA/HIPAA compliance and provides end-to-end 256-bit encryption.
Recommended Account Settings
Since there has been a large increase in those hosting Zoom Meetings, internet trolls have been "zoombombing" public meetings by sharing their screen and playing disturbing, pornographic, or violent content. The following simple settings changes will prevent this from being able to happen. On March 26th, 2020, Zoom updated what features are turned on/off by default to help combat 'zoombombing." and while some of these settings are enabled/disabled by default, we strongly suggest reviewing your settings in detail before launching your first Zoom meeting.
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The accounts settings below are required if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. |
In your Zoom settings:
- Enabling “Co-Host” so you can assign your TA or another trusted person to help moderate larger groups.
- Disable “File Transfer” so there’s no digital virus sharing.
- Disable “Join Before Host” so people can’t cause trouble before you arrive. (Default Setting)
- Change screen sharing to “Host Only.” (Default Setting)
- Disable “Allow Removed Participants to Rejoin” so booted attendees can’t slip back in. (Default Setting)
- Waiting Room feature turned on (Default Setting)
Additionally, avoid using your Personal Meeting ID (PMI) to host public events. Your PMI is basically one continuous meeting and once someone has your PMI, they can enter your meeting at any time.
Read more about Best Practices for Securing Your Virtual Classroom.
Hosting a Zoom Meeting
Please first ensure you have the Zoom app installed. To do so, go to https://syracuseuniversity.zoom.us/ and select "Host." If you haven't logged in you may be prompted for your University NetID and password to start the installation.
If you already have the app installed, simply click to open the app and follow the steps below:
- Open your Zoom app on your desktop and click Sign In.
- Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO). If asked, be sure to you type 'syracuseuniversity' for the company domain.
- Once logged in, click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
Merging Personal and Syracuse University Edu Zoom Accounts
Those with Zoom accounts previously setup using their University email address will be prompted to accept transitioning to the Syracuse University implementation. If prompted, please review the invitation page and click 'I Acknowledge and Switch' to join Syracuse University Zoom.
How to Join a Zoom Meeting
Joining a Meeting (Web Browser)
- Open any browser (Chrome, Safari, Edge, Firefox).
- Go to https://syracuseuniversity.zoom.us/ and select "Join".
- Enter your meeting ID provided by the host/organizer.
4. Click Join. You will be asked to open the Zoom client to join the meeting.
Joining a Meeting (Desktop App)
Open Zoom desktop Client
Click Join a Meeting if you want to join without signing in.
Sign in to Zoom then click Join.
Enter the meeting ID number and your display name.
If you're signed in, change your name if you don't want your default name to appear.
If you're not signed in, enter a display name.
3. Select if you would like to connect audio and/or video and click Join.
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2SU StudentsImportant: Refer to the 2U Support page for assistance. |
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Law StudentsImportant: Refer to the School of Law Zoom Webconferencing Page for assistance. |
Zoom Support Documentation and FAQs
Below you will find links to Zooms support documentation, tutorials, and more.
Support during the COVID-19 pandemic
Support for Zoom Administrators
Getting Help
For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.