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Zoom at Syracuse University
What is Zoom
Zoom is a web conferencing platform that allows users to experience synchronous class sessions
2SU Students
Important: Refer to this link for synchronous session assistance.
Uses of Zoom: Synchronous Class Sessions, Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk.
How to get Zoom:
- There will be an invitation link sent to sumail account.
- Make zoom account from following the link
- Download the Zoom application onto your device(Windows or MacOS)
Non-2SU Students
Uses of Zoom: Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk.
How to get Zoom:
- Make zoom account on their website using using either @syr.edu account or @g.syr.edu account
- Download the Zoom application onto your device(Windows or MacOS)
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or meetings.
What to Know About Zoom at Syracuse University
Zoom Meetings syncs with your Outlook, Gmail, or iCal calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile.
- Zoom has support for up to 500 video participants and 49 videos on screen.
- Zoom enables FERPA/HIPAA compliance and provides end-to-end 256-bit encryption.
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Hosting a Zoom Meeting
If you do NOT have the Zoom app installed, go to zoom.us and select "Host a Meeting" to start the installation. If you DO have the App installed, see below :
- Open your Zoom app on your desktop and click Sign In.
- Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO).
- Click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
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How to Join a Zoom Meeting
Joining a Meeting (Web Browser)
Open any browser (Chrome, Safari, Edge, Firefox).
Go to join.zoom.us.
Enter your meeting ID provided by the host/organizer.
Click Join. You will be asked to open the Zoom client to join the meeting.
Joining a Meeting (Desktop App)
Open Zoom desktop Client
Join a meeting using one of these methods:
Click Join a Meeting if you want to join without signing in.
Sign in to Zoom then click Join.
Enter the meeting ID number and your display name.
If you're signed in, change your name if you don't want your default name to appear.
If you're not signed in, enter a display name.
Select if you would like to connect audio and/or video and click Join.
Joining a Meeting (Web Browser)
- Open any browser (Chrome, Safari, IE, Edge, Firefox).
- Go to join.zoom.us.
- Enter your meeting ID provided by the host/organizer.
- Click Join. You will be asked to open the Zoom client to join the meeting
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Zoombombing
Since there has been a large increase in those hosting Zoom Meetings, internet trolls have been "Zoombombing" public meetings by sharing their screen and playing disturbing, pornographic, or violent content. A few simple settings changes will prevent this from being able to happen. In your Zoom settings:
- Change screen sharing to “Host Only.”
- Disable “Join Before Host” so people can’t cause trouble before you arrive.
- Enabling “Co-Host” so you can assign others to help moderate.
- Disable “File Transfer” so there’s no digital virus sharing.
- Disable “Allow Removed Participants to Rejoin” so booted attendees can’t slip back in.
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2SU Students
Important: Refer to this link for synchronous session assistance.
Uses of Zoom: Synchronous Class Sessions, Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk.
How to get Zoom:
There will be an invitation link sent to sumail account.
Make zoom account from following the link
Download the Zoom application onto your device (Windows or macOS)
...
Zoom Support Documentation: Links, Resources, and FAQs
Support during the COVID-19 pandemic
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Getting Help
For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.