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| Warning | ||
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Before the service center will supply a converter, we must identify your TV as not having a Clear QAM tuner. If you have difficulties identifying your TV's tuner, please call us at 315-443-2677 Mon-Fri 8a-5p EDT (hours - http://its.syr.edu/its_service_center) and a consultant will assist you. Please have your TV's make and model available when you call. This is usually located on the back of the television. |
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Shut off TV.
Disconnect CATV connection from back of TV
Turn TV back on.
Run Channel Scan/Setup on "Cable".
Turn off TV
Re-connect CATV connection.
Turn TV back on.
Re-run Channel Scan/Setup on "Cable".
At this point, the channel scan should take less than 10 minutes and should find all channels, both Digital as well as Analog. This has been known to work on newer Vizio TVs bought within the past couple years.
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| title | Vizio E55u-D0 |
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The Vizio E55u-D0 has been identified as a model without a QAM tuner and the instructions above will not provide the completed cable lineup. Escalate this models accordingly as a TV requiring a QAM tuner.
If the cable service is not working:
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Find out more about your devices and SU's networks here.
Device Support
If you are having trouble with your television, follow the link to your manufacturer's support website:
Samsung LG Panasonic Vizio Sony Philips Mitsubishi Toshiba
Sharp RCA Insignia Hitachi Sylvania JVC Sanyo
You can also find videos and how to guides with Charter Spectrum's How to Videos.
No Signal/Broken Wall Outlet
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Additional Support
| Child pages |
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You can also find videos and how to guides with Charter Spectrum's How to Videos.