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Comment: removed 'connected accounts' step; MS removed the option

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  1. Log on to SUMail by visiting http://sumail.syr.edu and entering in your email address and new password
    1. Please note: After changing your password it can take up to one hour for our email system to recognize that new password. If you are unable to log in right away please check back in one hour.
  2.  Select the gear icon in the upper right corner and choose "Mail" from the menu. 
    picture shows the use selecting the gear icon in the top right corner of their SU Mail homepage to open the settings
  3. Select "Forwarding" and ensure that "Stop forwarding" is selected.
  4. picture shows user selecting forwarding option from the left side of their screen
  5. Click on the "Save" icon
  6. Select "Inbox and sweep rules" and ensure that you delete any Inbox and Sweep rules that you have not personally set up. To delete a rule, select it and click on the "trash" icon. 
    picture shows user selecting inbox and sweep rules option from the left side of their screen
  7. Click on the "Save" icon
  8.  Select "Block or allow" and ensure that there are no blocked senders that you have not personally set up. To delete a blocked sender, select it and click on the "trash" icon. picture shows user selecting block or allow option from the left side of their screen
  9. Click on the "Save" icon
  10. Select "Connected accounts" and ensure that there are no connected accounts that you have not personally set up. To delete a connected account, select it and click on the "trash" icon. picture shows user selecting connected accounts option from the left side of their screenImage Removed

Click on the "Save" icon


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Video Instructions

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