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Syracuse University has established email as a primary vehicle for official communication with students, faculty, and staff. An official email address is established and assigned by Information Technology and Services (ITS) for each student, and current faculty and staff members. All University communication sent via email will be sent to this address.

New students

  • Newly matriculated students are assigned an official email address usually within a few days after they have submitted their Admissions Acceptance Form (undergraduate) or the Intent to Register Form (graduate, Law), paid tuition deposit, been confirmed as matriculated and have activated their NetID.
  • First-time non-matriculated students (e.g. University College) are assigned an official email address usually within a day after they have submitted their registration.

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  • To access your official email address, you must first pick up your NetID. To do that, go to the NetID Services page at http://netid.syr.edu.
  • Review the SUmail page for information.For further questions, contact the ITS Help Center at 443-2677 or email help@syr.edu.
  • The University requires that students access their official syr.edu email address by using SUmail.
  • Students may redirect their official syr.edu email to another address, such as @hotmail.com, @Yahoo.com, or @aol.com. Those who choose to redirect their syr.edu email to another address do so at their own risk.

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