Syracuse University has established email as a primary vehicle for official communication with students, faculty, and staff. An official email address is established and assigned by Information Technology and Services (ITS) for each student, and current faculty and staff members. All University communication sent via email will be sent to this address.
New students
- Newly matriculated students are assigned an official email address usually within a few days after they have submitted their Admissions Acceptance Form (undergraduate) or the Intent to Register Form (graduate, Law), paid tuition deposit, been confirmed as matriculated and have activated their NetID.
- First-time non-matriculated students (e.g. University College) are assigned an official email address usually within a day after they have submitted their registration.
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Note that your departmental support personnel maintains your current or past email address. Your full resource list after retirement or resignation can be found here. |
Getting Help
For support of the information above, contact the ITS Help Desk by calling at 315-443-2677, by emailing help@syr.edu, or by stopping into 1-227 CST.