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- At the top of the form, include a message such as "* = required field" in a large font.
- Add the phrase "(required)" in the field namelabel.
- Add a note at the bottom of the form near the Submit button such as "If the Submit button is unavailable, please check that all required fields were completed."
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Recommendations:
- Add the format to the field name label such as "Phone Number (NNN-NNN-NNNN format)" to help the customer get the correct format the first time.
- Add a "help message" to clarify.
Grouping information
- Use sections to group "like" information such as contact information.
- This organizes the information for the customer and for you.
Special formatting
- Custom formatting can be created for fields such as SU ID numbers.
Recommendations:
- Any time custom formatting is used, always put an example of the format in the label.
- Test these formats extensively to make sure that they function correctly.
- Add a "help message" to clarify.