This page provides information for students with PlayPosit questions or issues. For additional information you can visit PlayPosit's knowledge base or email help@syr.edu.
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Student Interface Overview
PlayPosit's documentation pages provide an overview of the interface from the student perspective.
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System Requirements
This page provides up-to-date information from PlayPosit about the minimum computer and internet specifications recommended for using PlayPosit.
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Video Streams Error
The PlayPosit player does it's best to pre-load content so that once it's open you can navigate quickly. This can sometimes lead to loading errors on longer lectures, modules with many videos, and high quality content, especially if you have a slow connection or there are internet interruptions during the process.
In such cases, viewers will see an "Video streams failed to load" message appear in the upper right-hand corner of the player. Do not click on or dismiss these error message. If un-clicked, the module will continue to load and may succeed. If you click on or dismiss the message, the module will stop its attempt to load and you will be unable to access the content.
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Scoring in the Review Sheet
In-Progress Attempt
When an attempt is underway, PlayPosit displays a grey circle graphic with an "In Progress" message below it. This graphic is not dynamic and looks the same regardless of your percentage completion.
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