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Syracuse University's Remote Desktop Services (RDS)
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Configuring and Connecting to RDS
Users are able to access RDS via the remote desktop client (RDP) or via a web browser.
Before you connect, please note the following important considerations for using the RDS solutions.
Save your work to your network (H:\) drive
Just like physical labs, any files saved to the local hard drives will be removed.
Save your work often
Although we consider the RDS platform to be stable, working remotely brings many factors into play, such as unexpected network outages, ISP issues or problems with your home network or personal devices. Saving often will help avoid losing your hard work and valuable time.
- Please be aware: Idle sessions will automatically be logged out after 2 hours.
- Only one session can be active per user. Logging into another session will disconnect from the previous and reconnect on the new session.
- Google Chrome, Firefox, and Edge are the recommended browsers for connecting through the Web user interface.
- Please be aware: Users are required to have their Microsoft Two-Factor Authentication setup before using RDS.
Configuring and Connecting to RDS
Users are able to access RDS via the remote desktop client (RDP) or via a web browser.
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- RDS
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Additional Support Information for RDS
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