Our Mission

The Office of Student Services strives to provide a caring, comfortable and confidential environment where students can discuss academic, social and/or emotional concerns. In addition, we provide advising for first-year and undeclared students and track all requirements for degree completion.

Our Approach

Our department uses a strength-based advising and counseling approach when working with students. We listen to concerns, identify your strengths and challenges and work towards positive solutions. We like to take a proactive (rather than reactive) approach to situations, both academic and personal. We prefer to see students when their concerns first arise and work on solutions before a crisis occurs or things are “too far gone” to make an impact in the semester.

General Support Services

Typical issues that students talk to us about are:

  • Concerns with classes/grades

  • Time management (fitting everything in and developing a balanced schedule for school and social)

  • Study and learning strategies

  • Learning disabilities (whether already diagnosed or suspected)

  • Relationship issues (roommates, friendships, romantic and parental)

  • Depression and anxiety

  • Drug and alcohol issues

  • Homesickness

  • Sexual and gender orientation issues

  • Connecting and making friends on campus

  • Lifestyle concerns (sleeping, eating, developing routines, etc.)

  • Health issues (personal and/or family)

We also collaborate with other resources on campus and may connect you to them if it would be helpful for your particular concerns.

Our Team

cardscom.atlassian.confluence.link-cardsmediumlefttextb32ae037-7963-4860-9dbf-9aa599ccb0fbhttps://falk.syr.edu/people/anderson-jennifer/Jennifer Anderson, Office Coordinatortrue395L Barclay, Syracuse, New York  13244 (315) 443-3144 | jmande04@syr.edutrue83ac5ce6-a5af-479c-8609-333c495d7c64middleJennifer Anderson0dff5a04-eb69-42a7-9ac4-12c123bf45d8https://falk.syr.edu/people/cosco-mary/Mary Cosco, Administrative Assistanttrue330B Barclay, Syracuse, New York 13244 (315) 443-2077 | mrcosco@syr.edutruea7a2f6da-9c20-499f-8f32-aae368a5d447middleMary Cosco2bee1457-5d22-42ae-9456-ef1d080b7eb7https://falk.syr.edu/people/dievendorf-lisa/Lisa Dievendorf, College RecordertrueCub 1 Barclay, Syracuse, New York  13244 (315) 443-2689 | ladieven@syr.edutrue2f5df206-9160-4d41-b452-3b03844a62b8middleLisa Dievendorfd7a0a96d-d809-4b63-ad08-b2a6fdee09cbhttps://falk.syr.edu/people/friers-amy/Amy Friers, Academic Counselortrue330 Barclay, Syracuse, New York 13244 315.443.8305 | afriers@syr.edutrue6bc6e4a0-b679-49ce-a749-d759671b0995middleAmy Friersb18240a6-f9e0-4f8a-ace0-bf461a6a0428https://falk.syr.edu/people/haste-jackson-chandice/Chandice Haste-Jackson, Associate Dean of Student Servicestrue330C Barclay, Syracuse, New York  13244 315.443.2164 | cmhaste@syr.edutrue6859157f-d290-46e7-8a35-d5d1103819a7middleChandice Haste-Jackson675f34ff-c93c-4e70-82f7-b5286b2a244ehttps://falk.syr.edu/people/mitchell-juanita/Juanita Mitchell, Academic Counselortrue330H Barclay, Syracuse, New York  13244 (315) 443-4781 | jmitch01@syr.edutruec3010b8b-fb88-4510-8408-e256a2f6423amiddleJuanita Mitchellae6b024d-a047-41bf-b3cc-38e687c4ae35https://falk.syr.edu/people/monaghan-malissa/Malissa Monaghan, Academic Counselortrue330D Barclay, Syracuse, New York  13244. (315) 443-9814 | mamonagh@syr.edutrue66dd34c7-5756-4aa4-ab80-e5a95e9e81e2middleMalissa Monaghan986b0b1c-9845-4f2b-8283-c0388962f785https://falk.syr.edu/people/sly-david/David Sly, Associate Director of Career Servicestrue330J Barclay, Syracuse, New York  13244. 315.443.5566 | dsly01@syr.edutrue24b3e16b-fa7e-4246-8106-fad96a52043fmiddleDavid Sly9fd4662c-b6b0-4d75-aa32-a28656a44d7fhttps://falk.syr.edu/people/sweeney-patricia/Patricia Sweeney, Assistant Directortrue330F Barclay, Syracuse, New York  13244. (315) 443-5585 | pcsweene@syr.edutrue53ffc810-bbfd-4acf-bed2-160e97204cd2middlePatricia Sweeneyd45eaa7d-7724-4018-84d1-af93be608e01https://falk.syr.edu/people/tobin-melissa/Melissa Tobin, Academic Counselortrue330G Barclay, Syracuse, New York  13244. 315-443-9301 | mmtobin@syr.edutrue5d87be09-6dce-419d-b61f-3a2e26c61765middleMelissa Tobina4eacc4c-0c09-4e94-85f4-57fd273d5318https://falk.syr.edu/people/tyszka-brooke/Brooke Tyszka, Academic Counselortrue3301 Barclay, Syracuse, New York  13244. (315) 443-8247 | bctyszka@syr.edutruef5d2af01-660c-4c9d-8fbc-da65234b41c2middleBrooke Tyszkab21c92da-91fc-4ea8-99ba-210b8ba303fehttps://falk.syr.edu/people/yager-matthew/Matthew Yager, Academic Counselortrue330E Barclay, Syracuse, New York  13244. (315) 443-1662 | mwyager@syr.edutruec5665606-413d-41bb-9dab-6764649214a8middleMatthew YagerfalsefalseCardswidec5aa86a6-8d4b-4add-b374-c368234ab0d1cardscom.atlassian.confluence.link-cardsmediumlefttextb32ae037-7963-4860-9dbf-9aa599ccb0fbhttps://falk.syr.edu/people/anderson-jennifer/Jennifer Anderson, Office Coordinatortrue395L Barclay, Syracuse, New York  13244 (315) 443-3144 | jmande04@syr.edutrue83ac5ce6-a5af-479c-8609-333c495d7c64middleJennifer Anderson0dff5a04-eb69-42a7-9ac4-12c123bf45d8https://falk.syr.edu/people/cosco-mary/Mary Cosco, Administrative Assistanttrue330B Barclay, Syracuse, New York 13244 (315) 443-2077 | mrcosco@syr.edutruea7a2f6da-9c20-499f-8f32-aae368a5d447middleMary Cosco2bee1457-5d22-42ae-9456-ef1d080b7eb7https://falk.syr.edu/people/dievendorf-lisa/Lisa Dievendorf, College RecordertrueCub 1 Barclay, Syracuse, New York  13244 (315) 443-2689 | ladieven@syr.edutrue2f5df206-9160-4d41-b452-3b03844a62b8middleLisa Dievendorfd7a0a96d-d809-4b63-ad08-b2a6fdee09cbhttps://falk.syr.edu/people/friers-amy/Amy Friers, Academic Counselortrue330 Barclay, Syracuse, New York 13244 315.443.8305 | afriers@syr.edutrue6bc6e4a0-b679-49ce-a749-d759671b0995middleAmy Friersb18240a6-f9e0-4f8a-ace0-bf461a6a0428https://falk.syr.edu/people/haste-jackson-chandice/Chandice Haste-Jackson, Associate Dean of Student Servicestrue330C Barclay, Syracuse, New York  13244 315.443.2164 | cmhaste@syr.edutrue6859157f-d290-46e7-8a35-d5d1103819a7middleChandice Haste-Jackson675f34ff-c93c-4e70-82f7-b5286b2a244ehttps://falk.syr.edu/people/mitchell-juanita/Juanita Mitchell, Academic Counselortrue330H Barclay, Syracuse, New York  13244 (315) 443-4781 | jmitch01@syr.edutruec3010b8b-fb88-4510-8408-e256a2f6423amiddleJuanita Mitchellae6b024d-a047-41bf-b3cc-38e687c4ae35https://falk.syr.edu/people/monaghan-malissa/Malissa Monaghan, Academic Counselortrue330D Barclay, Syracuse, New York  13244. (315) 443-9814 | mamonagh@syr.edutrue66dd34c7-5756-4aa4-ab80-e5a95e9e81e2middleMalissa Monaghan986b0b1c-9845-4f2b-8283-c0388962f785https://falk.syr.edu/people/sly-david/David Sly, Associate Director of Career Servicestrue330J Barclay, Syracuse, New York  13244. 315.443.5566 | dsly01@syr.edutrue24b3e16b-fa7e-4246-8106-fad96a52043fmiddleDavid Sly9fd4662c-b6b0-4d75-aa32-a28656a44d7fhttps://falk.syr.edu/people/sweeney-patricia/Patricia Sweeney, Assistant Directortrue330F Barclay, Syracuse, New York  13244. (315) 443-5585 | pcsweene@syr.edutrue53ffc810-bbfd-4acf-bed2-160e97204cd2middlePatricia Sweeneyd45eaa7d-7724-4018-84d1-af93be608e01https://falk.syr.edu/people/tobin-melissa/Melissa Tobin, Academic Counselortrue330G Barclay, Syracuse, New York  13244. 315-443-9301 | mmtobin@syr.edutrue5d87be09-6dce-419d-b61f-3a2e26c61765middleMelissa Tobina4eacc4c-0c09-4e94-85f4-57fd273d5318https://falk.syr.edu/people/tyszka-brooke/Brooke Tyszka, Academic Counselortrue3301 Barclay, Syracuse, New York  13244. (315) 443-8247 | bctyszka@syr.edutruef5d2af01-660c-4c9d-8fbc-da65234b41c2middleBrooke Tyszkab21c92da-91fc-4ea8-99ba-210b8ba303fehttps://falk.syr.edu/people/yager-matthew/Matthew Yager, Academic Counselortrue330E Barclay, Syracuse, New York  13244. (315) 443-1662 | mwyager@syr.edutruec5665606-413d-41bb-9dab-6764649214a8middleMatthew YagerfalsefalseCardswidec5aa86a6-8d4b-4add-b374-c368234ab0d1