Objective: To equip CFs with basic troubleshooting knowledge to assist professors during classroom times.

Newhelp

•  email - do u want to be interrupted. Is class going on right now - what technology is the issue

• Who what when where how why

• Mac mini is belonging to us

• Classroom is number 1 priority

• We count on you guys. As support too

•  

Classroom operations

• 2 types of spaces. Regstra space. - white camera

• Zoom on camera - have to use on the pc on the teaching stations

• Extron box

• Show the diff options

• Tell abit about airplay. How it works.

• Make sure log out. When sign in

• Open the doors and show the light

• Give the students options

• Show answers page show the teaching stations videos 

• Newhouse space - black camera

• Avoior switcher

Zoom

• show the settings

• Sign in with sso

• Test speaker and mic

• Show how to move camera

Kartura

• Show how to revise equipment training

LinkedIn learning

• Show how to use it

Copiers

• Prof will give u a code

• It’s traceable

• Colour paper don’t forget to take it out

• Find out the expectations from the prof. About printers

Closing statement

• Find out which room. Ask prof , Play around