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I can't find anywhere in the Help pages that indicates whether there is an optimal or upper limit on the number of addresses that can be in a panel that is used by the onboard emailer.
While there is no hard limit on panel sizes, we recommend that Panels are no larger than 10,000 panel members. Further, it is a good idea to keep a panel size below 16MB in size to prevent potential issues.
May a "Division/Department Administrator create groups to include specific members from other divisions?
A Division Administrator may create and manage groups for members of their Division. The Brand Administrator will need to be involved to add all users that may fall outside your division.
There is no specific service level agreement for response time. However between 1 and 2 business days is typical. Any longer and you are encouraged to reach out again.
Yes this is indeed something you can do within our license. This is called “Collaborating Outside your Organization and With New Users” Instructions are here: qualtrics.com/university/researchsuite/basic-building/getting-started/collaboration/ .
What additional modules are available with the SU instance of Qualtrics?
API access. Gives you the ability to link Qualtrics to other databases to push and pull information. Qualtrics Help Page.
File upload question type: Allows respondents to upload files while in a survey. Qualtrics Help Page.
These modules are activated at the user level. If you need access to one or both of these modules please send an email with your request to help@syr.edu.
Is there an “offline module” allowing people doing the survey in remote locations where online connectivity won’t be feasible. This option apparently lets them download the survey locally, complete it in the woods or wherever, then come back and upload the results back to the server.?
Yes this is an add on feature at an additional cost to the university or department. Please contact your IT support director to inquire further.
Other add on features are also available at additional cost, including:
SalesForce integration, a specific custom API that is built for SalesForce.
Table of Contents: Feature that shows respondents the overall contents in the survey by topic.
Qualtrics data is associated with an individual account and is treated as intellectual property. We would need explicit written permission from the current owner naming the specific survey(s) to be moved/ownership changed and the intended new owner in order to transfer the survey. The message needs to come from the @syr.edu address associated with the current owner and may be sent to qualtrics@ot.syr.edu.