ITS's Learning Environments and Media Production (LEMP) department supports SU's technology classrooms, university computing labs, classroom equipment loan, academic media production, and academic events. 

The intention of this document is to clarify the role of LEMP in supporting events and to identify support limitations related to facility, staff, or equipment resources. Technical support for events is a fee-based service  and ise limited to those sponsored by the University administrative and academic departments. LEMP's priority is focused on Academic Events and Classes.

Please note that LEMP does not provide video streaming support or services for events. 

Please review the sections below as guidelines to assist event planners in working with LEMP and/or commercial service providers. LEMP will be as flexible as resources allow in working with these guidelines.

Lead Time and Requesting Support

Two weeks or more preferred.  Events are supported at the discretion of LEMP based on availability. Adequate lead time is necessary to provide quality technical support services. One hour is the minimum set up time required for  events. 

To request support, please fill out the request form on the LEMP Event Form webpage. If you have a question regarding your event's technology needs, please contact the ITS help desk at 443-2677.

Disclaimer

There may be events where LEMP is unavailable for support. In those instances, LEMP may be available to act in a consulting role (in regards to communicating event requirements and facility information to commercial service providers). Some companies with which LEMP has worked successfully with in the past are listed below. The Third Party Content provided here is obtained from sources believed to be reliable and no guarantees are made by Syracuse University, ITS or the providers of the Third Party Content as to its accuracy, completeness and utility. Usage of this product is completely at your own risk.

Charges

Please note that to provide Event Support,  LEMP will need a Chartstring or ID from the sponsoring faculty/staff member or department before the events happening. Please note that LEMP is unable to accept fund "13" chartstrings as payment. Chartstring/IDs can be provided via email communication with the LEMP events team or through mail (Room 112 Lyman Hall, 100 College Place, Syracuse, NY 13244).

Our charges are as follows:

Equipment Fees: 

(Equipment fees are based on 24 hour periods)

Staffing:

*( Please note that there is an additional minimum 1hr staffing charge for setting up/breaking down equipment. Students are primarily used for video capture, and are used at our discretion)

Events Frequently Asked Questions

Q. What is so special about LEMP Academic Event Support?

A. The amount of technical expertise needed to plan and implement the event requirements put this type of service in a different category beyond the regular use of classroom technologies.

Q. How can one request event support from LEMP?

A. Requests can be made by filling out the request form on the Learning Environment and Media Production site.

Q. Where can Event Support services take place?

A. Normally inside Auditoriums, Classrooms, Large meeting places such as Hendricks Chapel, and open lobby areas. We currently only support events on main campus. Some occur outdoors where we have limited involvement. In this case, we outsource to a vendor to provide services.

Q. What services do you provide for my event?

A. We provide consulting to determine your requirements and what we can provide. Equipment and operational services for audio engineering, CART, video recording, and presentation displays are provided. 

Q. Do you provide staging and theatrical lighting services?

A. No, we will consult and outsource for those services.

Q. Will LEMP Event Support service regular classes?

A. LEMP Event Support can be engaged for classes. In some cases, classes may have a need for additional unique technology.

Q. Can student groups take advantage of special events services?

A. Typically no, but when a student group is associated with a major university event sponsored by an academic department exceptions can be made.

Planning Guide, questions we like to ask

 Essential Information

Equipment Request Prompts

Audio

Video

Presentation Needs

Technical Support

Learning Environments and Media Production contacts:

Andrew Wowelko - 443-5661 (primary LE  Events contact)

Steven Lobello - 443-5661 (primary LE  Events contact)

Rob Sharpe- 443-5661 (LE Events contact and Tan Aud primary contact)

Mike O'Mara- 443-3788 (Director, Learning Environments and Media Production)

ITS special events service examples

Sources and Relevant Links

Disabilities Cultural Center  http://sudcc.syr.edu/

Information Technology and Services http://its.syr.edu/index.html

Learning Environments and Technology Services http://lemp.syr.edu/

Outsourcing

When requested support of special events is out of scope or beyond LEMP's ability to support, there are a number of commercial service providers that may be used. Some examples follow:

Specialty

Company

URL

Phone

Disability Services: Computer Assisted Realtime Translation

Caption Advantage

http://www.captionadvantage.com/

315-492-0069

Disability Services: Computer Assisted Realtime Translation

Professional Reporting Services

http://www.professionalreportingservices.com

315-436-7775

Disability Services: Sign Language Interpreters

Empire Interpretinghttp://www.empireinterpreting.com315-472-1383

Disability Services: Sign Language Interpreters

Aurora of Central New York

http://www.catholic-church.org/syrdeaf/aurora.html

315-422-2429

Technical Support and Rental

Syracuse Technologies

https://www.cusetech.com/

315-679-5360

Technical Support and Rental

Sensational Events

https://www.facebook.com/SESyracuse/

315-440-6266

Technical Support and Rental

Visual Technologies

http://www.visualtec.com

315-423-2000


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