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This page will include a comparison of alternative options available to University users in preparation for the decommission of Frevvo.

Current, Syracuse University provided options available to replace Frevvo forms:

Qualtrics Forms
Microsoft Forms
Onbase Forms
Jira Forms

Form Software	Use Cases	Pros	Cons	Who Can Manage Forms	Access	Resources available (for more information)
Qualtrics	https://www.qualtrics.com/support/common-use-case/common-use-cases-overview/	Built in SU accessible themes for personalization Authenticated access controls with user data available	Defined as a survey tool but form creation is possible No embed option	Faculty, Staff, Students	Syracuse University Qualtrics Survey Login	About Qualtrics Research/Survey Tool at Syracuse University Qualtrics Support & Training at Syracuse University
MS Forms	Surveys and Feedback Quizzes and Assessments Event Registrations Employee Feedback Market Research	Embed in Blackboard Embed in Confluence cloud Embed in webpage Integration with Office365 applications Ownership Transfer Proactive phishing prevention Personalization Share and collaborate Create surveys, quizzes and polls Option to secure with AD access only Accessibility features: Built in screen reader support, color contrast and high contrast, Keyboard navigation Increased document security	Unable to redirect responses to an alternate email address (alternate options using Outlook) Embed option iframe only	Faculty, Staff, Students	Microsoft 365 Forms Home	https://answers.syr.edu/pages/viewpage.action?pageId=118793107 https://learn.microsoft.com/en-us/dynamics365/customer-voice/embed-web-page
Onbase	OnBase is an enterprise platform to capture, manage, access, integrate, measure and store business content. Includes integrated digital forms, data archival based on established retention policies, secure access control,	Forms Designer is a simple drag-and-drop interface Ability to add text/data, barcodes, images, and digital signature fields. Different form options. Unity forms and e-forms	Access to OnBase is done through the FAST system. Training fees	Staff	onbase.syr.edu	https://answers.syr.edu/display/itseas/EAS+OnBase+Access https://answers.syr.edu/display/itseas/EAS++OnBase+Training https://naviant.com/resource/onbase-unity-forms/ https://university.hyland.com/learning-paths/l0028
Jira Forms	Requests that need to be generated to an OT project Collect additional information from a client request https://community.atlassian.com/t5/Jira-Service-Management-articles/Forms-Use-Case-Recruitment/ba-p/1935561	Integrates directly into Orange Tracker tickets, eliminating need to email submissions. Enables use of the team's standard Orange Tracker Project notification scheme Form can be embedded in Answers Ability to access directly from Orange Tracker customer facing portal (allowing authenticated form submission)	No embed option	Orange Tracker licensed staff (Project's Service Desk Admins/Team)	su-jsm.atlassian.net/jira	https://answers.syr.edu/display/ITHELP/Orange+Tracker+Jira+Forms https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/

Resources available for Training:

Microsoft Forms : https://www.linkedin.com/learning-login/share?account=76816226&forceAccount=false&redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fmicrosoft-forms-essential-training%3Ftrk%3Dshare_ent_url%26shareId%3DHBjNmdo%252BTnW8Rx5jsvTXag%253D%253D

https://support.microsoft.com/en-us/office/create-a-new-form-or-quiz-3c39c220-e30e-401d-bb6f-c1861d5aea01

Onbase: https://university.hyland.com/courses/i0446

https://university.hyland.com/learning-paths/l0028

Jira Forms: