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Zoom offers integrated live transcription. The followings steps assist in enabling this options within your Syracuse University Zoom account.

Before you Enable Live Transcripts

Before you enable live transcripts for your meeting participants, please note the following:

If you have enabled the CC feature during your Zoom session/class, users must choose Save Transcript in the sidebar before the meeting ends if they want a copy.
Speaker identification is included only in the real-time full transcript sidebar view and is not included in the downloaded transcript file.
If you are a previous Otter.ai user, stop Otter live stream (must be stopped for integrated Live Transcript to be available).

Keep in mind, automated/machine generated captioning DOES NOT replace CART as a disability-related accommodation. Continue to work with the Center for Disability Resources as needed. For additional information see Guidelines for CART and ASL Interpreting.

Enabling Live Transcripts

Log in to Zoom

Go to Settings
Choose ‘In Meeting (Advanced)’
1. Under Closed Captioning check the box next to ‘Enable live transcription service to show transcript on the side panel in-meeting.’
2. Under Save Captions enable ‘Allow participants to save fully closed captions or transcripts (if desired, this is not required).

For each meeting that you would like live transcription made available:

Start the meeting
Click CC/Live Transcript button that appears on Zoom toolbar
Click Enable Auto-Transcription

This should allow your participants to see a CC/Live Transcript button on their Zoom toolbar. Users will have the following options:

Show/Hide subtitle
View/close full transcript in the sidebar
Change subtitle settings: font size

Need Help?

Be sure to visit the Zoom at Syracuse University page for complete details. If you need technical assistance, contact the ITS Help Desk by voice at 315.443.2677 or by email at help@syr.edu.