Enabling Zoom Cloud Recordings

To enable cloud recording for individual meetings, be sure to check ‘Automatically record meeting’ and ‘In the cloud’ in the Advanced Options when setting up your meeting(s).

To enable cloud recordings on an account level as the default behavior for future meetings, you’ll want to enable automatic cloud recordings. To do so, sign into the Zoom web portal, navigate to the ‘Settings’ tab and locate ‘Recording’. Next, locate ‘Automatic recording’ and click on the button on the right to enable it. Be sure to select ‘Record in the cloud’. Additional details and instructions are available on the Zoom Cloud Recording page.

Accessing Existing Cloud Recordings

1. Sign in to the Zoom web portal at zoom.syr.edu.
    
2. Click Recordings on the left hand side.
    
   
    
3. Click on the topic of the meeting to view the cloud recording files.
    

1. In a web browser, go to syracuseuniversity.zoom.us and, if prompted, click sign in and sign in with your NetID and NetID password.
    
2. In the navigation menu, click Recordings then Cloud Recordings
    
   
    
3. Find the recording you want to view (adjust the date range and use search, if necessary) and click the topic name.
   

   
   

   Note: If your meeting has not finished converting, the recording will show in the list with a Processing Recording label; try again later.

   
   

4. Click on ⤓ Download button to download all the recordings' files OR hold your mouse over one of the files below (e.g., Shared screen with speaker view, Audio only) and click the ⤓ download button to download just the file*.
   

   
   
   
   

   Note: If you see several groups of recordings (Recording 1, Recording 2) during the Zoom Meeting, the recording was started then stop then started again

   
   

File types

• Shared screen with speaker view: MP4 file with audio and video showing both active speaker view and shared content. 
• Shared screen with gallery view: MP4 file with audio and video showing both gallery view and shared content.
• Active Speaker: MP4 file with audio and video showing the active speaker view only.
• Gallery View: MP4 file with audio and video showing the gallery view only.
• Shared Screen: MP4 file with audio and video showing the shared screen only.
• Audio only: M4A file with a recording of the audio.
• Audio transcript: VTT file with a transcript of the audio only.
• Chat file: Text file with the transcript of in-meeting chat.
   

Zoom allows you to recover a recording within 30 days of deletion.

Instructions

1. Login to your Zoom account and navigate to the Recordings tab.
    
2. If there are any cloud recordings in the trash, you will see a Trash link in the top right. Click this link to see any deleted cloud recordings within the past 30 days. 
   
   
   
   
   
3. To recover the recording, click the Recover link on the right.
   
   
   
   
4. Click Recover again to confirm. 
   
   
   
   
5. Your recording will then be available again in your recordings list.