The Zoom Marketplace has a number of apps that can enhance the Zoom experience.The Zoom environment here at Syracuse University adheres to the same guidelines as all software systems on campus to maintain accessibility and information security. These guidelines extend to all the apps to ensure the environment remains accessible to all.

Approved Apps

We have a number of apps that have been approved. These apps are part of the enterprise suite here at Syracuse University and have been reviewed to meet our guidelines:

• Otter.ai Live Notes for Zoom
• Microsoft Teams
• Slack
• Dropbox
• Microsoft OneDrive
• Gmail
• Google Drive for Zoom

To quickly see these apps in the Zoom Marketplace, please use the following link and log into Zoom with SSO: https://marketplace.zoom.us/apps?category=all&approved=true

Requesting Apps

For apps that are not approved must be reviewed. ITS will review all requests for apps within the Zoom environment. These requests must meet the follow guidelines:

• Only apps that are in the Zoom Marketplace will be reviewed. Requests for apps that are not in the Zoom Marketplace will be rejected
• App has gone through our accessibility review process, which can be found here: https://answers.syr.edu/x/Dym8Ag
• App is approved by InfoSec
• App must have limited back-end maintenance/administrative overhead
• App costs will rely on the requesting area

Once the app has met all guidelines, ITS will update the system and enable the app. Users will then be able to utilize the app within the Zoom environment.

Rejected Apps

If the app does not meet our guidelines, it will be rejected and users will not be able to use the app. All apps that are currently rejected will be listed on this page with the results for why it was rejected. Rejected apps can be re-submitted into the approval process once they meet the above guidelines.

Acuity - Currently the app has not gone through the accessibility process yet

Calendly - Currently the app has not gone through the accessibility process yet