Welcome to Zoom Video Conferencing at Syracuse University!

Engage, educate, and collaborate with HD-quality video and audio.  

 


Syracuse University Zoom

Log into your Syracuse University Zoom account:
 

<a class="aui-button aui-button-primary zoom-button" id="su-zoom-login" href="https://syracuseuniversity.zoom.us/">Login to SU Zoom Account</a>



This option is the standard Zoom login for Students, Faculty, and Staff. Use this option if you are unsure of which Zoom account type to use, or if you have not been directed to use the HIPAA account.

HIPAA Compliant Syracuse University Zoom

Log into your HIPAA compliant Syracuse University Zoom account:
 

<a class="aui-button aui-button-primary zoom-button" id="hipaa-zoom-login" href="https://phi-syracuseuniversity.zoom.us/">Login to HIPAA Zoom Account</a>

This option is HIPAA compliant, meaning your communications are encrypted. If you have not been directed to use this login link, use the standard account.


Table of Contents


Recommended Account and Meeting Settings

On March 26th, 2020, Zoom updated what features are turned on/off by default to help combat "zoombombing" and while some of these settings are enabled/disabled by default, we strongly suggest reviewing your settings in detail before launching your first Zoom meeting. ITS strongly recommends all users follow the guidelines found on the Securing Zoom Meetings page. 

More about meeting settings:

Best Practices for Securing Your Virtual Classroom

Zoom Meeting and Webinar Passwords 

Please review your Zoom settings if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom. Please also consider all suggestions on the Securing Zoom Meetings page.


Merging Personal and Syracuse University Edu Zoom Accounts

Those with Zoom accounts previously setup using their University email address will be prompted to accept transitioning to the Syracuse University implementation. If prompted, please review the invitation page and click 'I Acknowledge and Switch' to join Syracuse University Zoom. 

acknowledging zoom account switch


2SU Students

2SU students should continue to log in to Zoom through their 2SU portal. Refer to the 2U Support page for assistance. 

Law Students

Refer to the School of Law Zoom Page for assistance. 
 


Hosting a Zoom Meeting

  1. Open your Zoom app on your desktop and click Sign In.
    zoom join window
  2. Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO). If asked, be sure to you type 'syracuseuniversity' for the company domain. 
     
  3. Once logged in, click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
    new meeting button


How to Join a Zoom Meeting

Joining a Meeting (Web Browser)

  1. Open any browser (Chrome, Safari, Edge, Firefox). 
     
  2. If you are a standard user go to  syracuseuniversity.zoom.us and select "Join."
    HIPPA Compliant users go to phi-syracuseuniversity.zoom.us and select "Join."
     
  3. Enter your meeting ID provided by the host/organizer.

join a meeting ID window

4.  Click Join. You will be asked to open the Zoom client to join the meeting.

Joining a Meeting (Desktop App)

Open Zoom desktop Client

  1. Click Join a Meeting if you want to join without signing in.
     

  2. Sign in to Zoom then click Join. 

    zoom join window

Enter the meeting ID number and your display name.
 

  1. If you're signed in, change your name if you don't want your default name to appear.
     

  2. If you're not signed in, enter a display name.

    join a meeting window

3.  Select if you would like to connect audio and/or video and click Join.
 


Zoom Support Documentation and FAQs

Below you will find links to Zooms support documentation, tutorials, and more. 

Frequently Asked Questions

Support during the COVID-19 pandemic

One Minute Video Tutorials

Zoom Education Webinars

Support for Zoom Administrators

Getting Started with Reporting & Dashboard

Meeting and phone statistics




Getting Help

For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.