Please note that this is a draft page and Zoom is still in the process of being implemented on campus. 



Zoom at Syracuse University

What is Zoom

Zoom is a web conferencing platform that allows users to experience synchronous class sessions or meetings.

Accessing Zoom at Syracuse University

Syracuse University has implemented Zoom Education for active faculty, students and staff.

Users can log in:

Enter your University NetID and password when prompted to login. 

syracuse university shibboleth login

Existing personal Zoom account? Those with Zoom accounts previously setup using their University email address will be prompted to accept transitioning to the Syracuse University implementation. If prompted, please review the invitation page and click 'I Acknowledge and Switch' to join Syracuse University Zoom. 

acknowledging zoom account switch

Key Zoom Features



Recommended Account Settings

Since there has been a large increase in those hosting Zoom Meetings, internet trolls have been "Zoombombing" public meetings by sharing their screen and playing disturbing, pornographic, or violent content. The following simple settings changes will prevent this from being able to happen. While some of these settings are enabled by default, we strongly suggest reviewing your settings in detail before launching your first Zoom meeting.

The accounts settings below are required if you are someone handling health information as it is critical in ensuring the privacy and security of patient/client health information. If you will be interacting with health data, please review our Zoom Settings for Health Data page prior to using of Zoom.


In your Zoom settings:



Hosting a Zoom Meeting

Please first ensure you have the Zoom app installed. To do so, go to https://syracuseuniversity.zoom.us/ and select "Host". If you haven't logged in you may be prompted for your University NetID and password to start the installation.

If you already have the app installed, simply click to open the app and follow the steps below:

Open your Zoom app on your desktop and click Sign In.
zoom join window 

Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO). If asked, be sure to you type 'syracuseuniversity' for the company domain. 

Once logged in, click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
new meeting button


How to Join a Zoom Meeting

Joining a Meeting (Web Browser)

Open any browser (Chrome, Safari, Edge, Firefox). 

Go to https://syracuseuniversity.zoom.us/ and select "Join".

Enter your meeting ID provided by the host/organizer.

join a meeting ID window

Click Join. You will be asked to open the Zoom client to join the meeting.

Joining a Meeting (Desktop App)

Open Zoom desktop Client

Join a meeting using one of these methods:

  1. Click Join a Meeting if you want to join without signing in.

  2. Sign in to Zoom then click Join

    zoom join window

Enter the meeting ID number and your display name.
 

  1. If you're signed in, change your name if you don't want your default name to appear.

  2. If you're not signed in, enter a display name.

    join a meeting window

Select if you would like to connect audio and/or video and click Join.



2SU Students

Important: Refer to the 2U Support page for synchronous session assistance. 

Uses of Zoom:  Synchronous Class Sessions, Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk. 

How to get Zoom: 

There will be an invitation link sent to sumail account. 

Make zoom account from following the link

Download the Zoom application onto your device (Windows or macOS)



Zoom How-To Videos

Not seeing a topic? Zoom has a full library of One Minute Video Tutorials



Zoom Education Webinars

Zoom offers several Zoom Education Webinar sessions each week with a live host to answer questions and focus on the following topics: 



Zoom Support Documentation: Links, Resources, and FAQs

Below you will find links to Zooms support documentation, tutorials, and more. 

Frequently Asked Questions

Support during the COVID-19 pandemic

One Minute Video Tutorials

Live Training Webinars



Getting Help

For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.