Zoom at Syracuse University
 

What is Zoom

Zoom is a web conferencing platform that allows users to experience synchronous class sessions or meetings.

What to Know About Zoom at Syracuse University

• Zoom Meetings syncs with your Outlook, Gmail, or iCal calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile.

• Zoom has support for up to 500 video participants and 49 videos on screen.
• Zoom enables FERPA/HIPAA compliance and provides end-to-end 256-bit encryption.
   

Hosting a Zoom Meeting

If you do NOT have the Zoom app installed, go to zoom.us and select "Host a Meeting" to start the installation. If you DO have the App installed, see below :

1. Open your Zoom app on your desktop and click Sign In.
2. Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO).
   
3. Click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
   
   

How to Join a Zoom Meeting

Joining a Meeting (Web Browser)

1. Open any browser (Chrome, Safari, Edge, Firefox). 

2. Go to join.zoom.us.

3. Enter your meeting ID provided by the host/organizer.

   

4. Click Join. You will be asked to open the Zoom client to join the meeting.

Joining a Meeting (Desktop App)

1. Open Zoom desktop Client

2. Join a meeting using one of these methods:
   
   

   • Click Join a Meeting if you want to join without signing in.

   • Sign in to Zoom then click Join. 
      

     

3. Enter the meeting ID number and your display name.
    

   • If you're signed in, change your name if you don't want your default name to appear.

   • If you're not signed in, enter a display name.

     

4. Select if you would like to connect audio and/or video and click Join.

Zoombombing

Since there has been a large increase in those hosting Zoom Meetings, internet trolls have been "Zoombombing" public meetings by sharing their screen and playing disturbing, pornographic, or violent content. A few simple settings changes will prevent this from being able to happen. In your Zoom settings:

• Change screen sharing to “Host Only.”
• Disable “Join Before Host” so people can’t cause trouble before you arrive.
• Enabling “Co-Host” so you can assign others to help moderate.
• Disable “File Transfer” so there’s no digital virus sharing.
• Disable “Allow Removed Participants to Rejoin” so booted attendees can’t slip back in.

2SU Students

Important: Refer to this link for synchronous session assistance. 

Uses of Zoom:  Synchronous Class Sessions, Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk. 

How to get Zoom: 

• There will be an invitation link sent to sumail account. 

• Make zoom account from following the link

• Download the Zoom application onto your device (Windows or macOS)

Zoom Support Documentation: Links, Resources, and FAQs
 

Frequently Asked Questions

Support during the COVID-19 pandemic

One Minute Video Tutorials

Live Training Webinars

Getting Help

For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.