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Zoom at Syracuse University

What is Zoom

Zoom is a web conferencing platform that allows users to experience synchronous class sessions or meetings.

What to Know About Zoom at Syracuse University

• Zoom Meetings syncs with your Outlook, Gmail, or iCal calendar system and delivers streamlined enterprise-grade video conferencing from desktop and mobile.

• Zoom has support for up to 500 video participants and 49 videos on screen.
• Zoom enables FERPA/HIPAA compliance and provides end-to-end 256-bit encryption.
   

Recommended Account Settings

Since there has been a large increase in those hosting Zoom Meetings, internet trolls have been "Zoombombing" public meetings by sharing their screen and playing disturbing, pornographic, or violent content. The following simple settings changes will prevent this from being able to happen.

In your Zoom settings:

• Disable “Join Before Host” so people can’t cause trouble before you arrive. (Default Setting) 
• Change screen sharing to “Host Only.”
• Enabling “Co-Host” so you can assign your TA or other trusted person to help moderate.
• Disable “File Transfer” so there’s no digital virus sharing.
• Disable “Allow Removed Participants to Rejoin” so booted attendees can’t slip back in. (Default Setting)

Hosting a Zoom Meeting

Please first ensure you have the Zoom app installed. To do so, go to zoom.us and select "Host a Meeting" to start the installation.

Once you have the App installed, follow the steps below:

1. Open your Zoom app on your desktop and click Sign In.
    
2. Log in using your SU email address and you will be promoted to log on with Single-Sign On (SSO).
   
3. Click the downward arrow and select Start with video, then click New Meeting to start an instant meeting.
   
   
   

How to Join a Zoom Meeting

Joining a Meeting (Web Browser)

1. Open any browser (Chrome, Safari, Edge, Firefox). 

2. Go to join.zoom.us.

3. Enter your meeting ID provided by the host/organizer.

   

4. Click Join. You will be asked to open the Zoom client to join the meeting.

Joining a Meeting (Desktop App)

1. Open Zoom desktop Client

2. Join a meeting using one of these methods:
   
   

   • Click Join a Meeting if you want to join without signing in.

   • Sign in to Zoom then click Join. 

     

3. Enter the meeting ID number and your display name.
    

   • If you're signed in, change your name if you don't want your default name to appear.

   • If you're not signed in, enter a display name.

     

4. Select if you would like to connect audio and/or video and click Join.

2SU Students

Important: Refer to this link for synchronous session assistance. 

Uses of Zoom:  Synchronous Class Sessions, Contacting ITS Help Desk when outside of US and need to discuss 2FA reset with ITS Help Desk. 

How to get Zoom: 

• There will be an invitation link sent to sumail account. 

• Make zoom account from following the link

• Download the Zoom application onto your device (Windows or macOS)

Zoom Support Documentation: Links, Resources, and FAQs
 

Frequently Asked Questions

Support during the COVID-19 pandemic

One Minute Video Tutorials

Live Training Webinars

Getting Help

For support on the information above, contact the ITS Help Desk by calling at 315.443.2677, by emailing help@syr.edu, or by stopping into 1-227 CST.