Below you will find information and links to support documentation regarding various remote access topics, including VPN configuration and remote desktop solutions, provided by Information Technology Services (ITS) and various groups throughout campus.
Need Help? Contact the ITS Help Desk 7 days a week by calling 315.443.2677, emailing help@syr.edu, or stopping into 1-227 Center for Science and Technology (Hours of Operation).
If you require a secure connection to access University resources via virtual private network (VPN) please use the steps below based on your operating system.
Windows computers are configured to the VPN using SURA. Using SURA you can access University network drives (H drive), connect to SU's VPN (virtual private network), use network printers at SU, and access your email via a web client.
MacOS computers require manual configuration to achieve a VPN connection.
Connect Remotely to a Network Drive on MacOS
ITS does not provide VPN configuration and settings for use on Linux, Android, or iOS devices. Faculty and Staff requiring approved work-related configurations should contact their academic or administrative support personnel.
Faculty and Staff may have the option of connecting remotely to a University owned desktop computer. This feature may require training and/or departmental approval for certain functionality such as accessing shared network drives and/or connecting to a dedicated PC through a remote desktop connection.
Need to connect? To request access, configure your work desktop, or to report an issue related to connecting to your work computer, please contact your academic or administrative support personnel.
Department Specific Links:
The iSchool RLab is a remote desktop environment available to iSchool students only. Full information, including configuration and troubleshooting, can be found in the RLab support documentation.
User's are encouraged to use the RDP client (on both Mac and Windows) as errors with the HTML5 web client may occur. |
Engineering Remote Access
The Engineering School, in collaboration with the Student Association, provides Engineering students remote access to a lab environment. Full instruction to configuration both Windows and Mac computers on or off campus can be found on the ECS Remote Access home page.
Please note that students enrolled in the College of Engineering and Computer Science (ECS) need to obtain an ECS computing account for college-specific computing services, including ECS computer lab access and ECS specialized software applications. ECS computing accounts can be obtained through the ECS Computing and Information Technology Group.
Whitman Remote Desktop is a remote desktop solution available to Whitman faculty, staff and students. It provides a Computer Lab experience accessible over the internet and from any device. Full details can be found on the Whitman Remote Desktop page.
Configure VPN, remote desktop, and other remote solutions. |
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