Before you configure your WIndows 10 device with your SUMail account, be sure to confirm your credentials by logging in at sumail.syr.edu. If you need to manage your NetID or NetID password, do so at netid.syr.edu. Feel free to call us at 315-443-2677 with any questions or if you require further assistance.

Hours of Operation

Configuring Your Account to Windows Mail

Step 1: Open the mail client

The mail client can be opened by selecting the mail app in the tile section of the start menu or by searching "mail" in the Windows 10 search box.

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Step 2: Click "Get Started"

If it is your first time in the app select "Get Started". If you already have an account setup in the application, it will be listed and you click the add account button.

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Step 3: Select Exchange Account

Proper configuration of your SUMail requires that you select "Exchange" as the type of account you'd like to setup.

Step 4: Enter Your Email and Password

Enter your full email address (netid@syr.edu) and click next.

Next you'll need to enter your password and click "Sign-in".

Note: If you are getting an error, please verify your password at netid.syr.edu. Also ensure that you are using your full email address as the account name. If you get an indication that a mailbox has not been setup please contact us at 315-443-2677 or email help@syr.edu. Hours of Operation

Step 5: Success!

As long as your credentials are correct and you have a valid internet connection you'll have indication that the account configuration was successful.

Click "Done" and you will be returned to the account list page which should now list your SUMail account (and any previously configured accounts).

Select your account and enjoy.