Instructions

1. If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account
2. Tap "Exchange" or "Microsoft Exchange"
3. Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).
4. Tap in the Username box and enter your full e-mail address again.
5. Tap in the Password box and enter your password.
6. Tap Next on the upper right-hand corner of the screen.
7. Tap in the Server box and enter outlook.office365.com
   (Note: If you are asked for a domain, leave this field blank)
8. Tap Next
9. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF

10. Tap Save or Done

    Note: In some circumstances we are seeing the email setup with two "@syr.edu"s as the email account. This will restrict your mail delivery. If this occurs, remove your account and set up as indicated below.

    1. Perform steps 1-7 same as above.
    2. In the "Email" field enter your Netid. (Your email address will populate. Delete the "@syr.edu" portion).
    3. In the "Username" field enter your full email address (Netid@syr.edu).
    4. Tap Next
    5. Choose the type of information you want to synchronize. By default, Mail, Calendar, and Contacts are all turned on. To turn off synchronization for a type of information, tap and slide the switch to OFF

Mail Sync Options

1. Tap Settings on the home page.

2. Tap Mail, Contact, Calendars.

3. Tap the SU Mail account.

4. Tap Mail Days to Sync and select how far back you want your device to sync with your mail
5. If you have other mail folders you want mail pushed to, tap Mail Folders to Push and select folders you want pushed.

Delete Account

1. Tap Settings on the home page.
2. Tap Mail, Contact, Calendars.
3. Tap the SU Mail account.
4. Scroll down to the bottom.
5. Tap Delete Account and Accept

Alternative Configuration

Occasionally, the above method doesn't work with some iPhone/iPod Touch devices or causes problems when you're trying to send emails. However, SUmail can still be configured using these steps:

First, get the values you will need to enter when you manually configure the device:

1. Log into your SUmail account using the web interface at: https://sumail.syr.edu.
2. Select "Options" in the top right of the main mail screen and then "See All Options..."
3. If you are not already on the "Account" page, select it.
4. Select "Settings for POP, IMAP, and SMTP access..."

A screen like this one will appear –

Now configure the iPhone or iPod Touch

1. If this is the first e-mail account on your iPhone, tap Mail. Otherwise, tap Settings > Mail, Contacts, Calendars > Add Account
2. This time, tap Other > Add Mail Account
3. Tap in the E-mail box and enter your full e-mail address (for example, Netid@syr.edu).
4. Tap in the Username box and enter your full e-mail address again.
5. Tap in the Password box and enter your password.
6. Optional Add a Display name and a description for this mailbox. This doesn't affect the settings of the SUmail mailbox in any way.
7. In the next screen, make sure IMAP is selected (default selection).
8. Enter the settings described below and tap Save when you're done.
9. See Advanced Settings for more options.

Incoming mail server

• Host Name: Use the "Server Name" from the "IMAP Setting" section that you noted from the steps above.
• User Name: Netid@syr.edu
• Password: (your SU password)

Outgoing mail server

• Host Name: Use the "Server Name" from the "SMTP Setting" section that you noted from the steps above.
• You can leave the username and password empty here. By default, your device will use the same username and password.
• If you are unable to send email or if the server reports an error, go back and enter your username (Netid only) and password.

Advanced Settings

1. Tap Settings on the home page.
2. Tap Mail, Contact, Calendars.
3. Tap the SU Mail account.
4. Scroll down to the bottom.
5. Tap Advanced
6. You can set Mailbox Behaviors to synchronize your Drafts, Sent and Deleted Mailbox Folders.

SSL On

1. Tap Settings on the home page.
2. Tap Mail, Contact, Calendars.
3. Tap the SU Mail account.
4. Scroll down to the bottom.
5. Tap Advanced
6. You will be able to turn SSL on/off in this menu. You should turn SSL On.

Microsoft Support Page