What is Whitman RemoteApp?

Whitman RemoteApp is a Windows Server-based infrastructure that makes software and remote desktop sessions available to Whitman persons over the internet, using their personal computers.

To distill it extremely, it allows people to remotely run software that isn't actually on their computer.

Why do we have it?

We have RemoteApp for three reasons:

1. Because there is some software that, due to licensing terms and restrictions, we cannot give freely to Whitman folks for their personal computers
   
   
2. Because there are some Whitman folks who insist upon, or have to, use Apple computers for some things, but they also need access to Windows-only software.
   
   
3. It's the best way to make certain software packages available in a way that keeps the user experience smooth and positive.

Who can use it?

/wiki/spaces/whit/pages/152408562, faculty, and staff.

On rare occasions, some students who are taking a course in Whitman but are not enrolled in a Whitman degree program. In these cases, their professors need to notify Whitman IT that this is a need, but it's very infrequent.

What software is available on Whitman RemoteApp?

The following software are available as published applications:

• Argus Enterprise
• MathWorks MatLab
• Microsoft Access
• Microsoft Excel
• Microsoft Internet Explorer
• Microsoft Powerpoint
• Microsoft Project
• Microsoft Visio
• Microsoft Word
• MiniTab
• Palisade DecisionTools Suite:
  • @Risk
  • Evolver
  • NeuralTools
  • PrecisionTree
  • StatTools
  • TopRank
• R Statistucs
• SAP
• Tableau

The following is available as a Remote Desktop Session environment:

• Microsoft Excel Testing Practice Environment

What should you know about RemoteApp?

The most important thing to know is that documents that are created using apps on RemoteApp can be saved to a user's personal computer, or their H Drive. Ideally they should make sure they save to their H Drive. If a person wants to access a file on their H Drive from their personal computer, they should use /wiki/spaces/itsservapp011/pages/159386856

The second most important thing to know about RemoteApp is that it's not something that should be used if someone is on a Whitman lab computer, because with one small exception, everything that's on RemoteApp is available in the labs.

How do you use RemoteApp?

You can use RemoteApp two ways:

1. If from a private computer (as in one which is a person's personal property), you can configure the computer to connect to remoteapp using either an app (macOS) or built-in tools (Windows). Click here to see how to configure a computer to use RemoteApp
2. If from a public computer on which you can't install software, using a web browser, you can log into https://remoteapp.whitman.syr.edu/rdweb