Behavioral Interviews

Behavioral interviews focus on a candidate’s past experiences to assess how they’ve navigated specific situations and utilized skills relevant to the position. Rather than asking theoretical “How would you handle ___?” questions, your interviewer will focus instead on concrete “How did you handle ___?” prompts. 

Join Christopher Perrello as he talks about how to Ace the Behavioral Interview.


Business Etiquette: iSchool Career Services with Northwestern Mutual

School of Information Studies with the help of Northwestern Mutual conducted a virtual workshop on Business Etiquette. Workshop was conducted by Jeffrey Fouts, Associate Director of Career Services and Data Analytics and Kate Michaels, District Director for Northwestern Mutual.

Etiquette, sometimes called “manners,” “protocol,” or the “right way of doing things,” is a standard of professional conduct and interaction that is meant to make people feel comfortable. Each business, industry and organization has its own protocol, some more formal than others.

This virtual workshop will help you prepare for your first formal business encounter and give you the tools that you will need to look and act professionally.

Learning Objectives:
• Email Etiquette
 • Dining etiquette
• Professional attire


Career Fair Prep

Jeff Fouts, Career Services Specialist at Syracuse University's School of Information Studies, gives advice on how to prepare for a career fair.





Case Study Virtual Panel Discussion

Watch this video for a panel discussion on how to conquer the case study interview. The panel is comprised of three industry professionals who will answer all of your questions and help eliminate the uncertainty and fear that a lot of students have when they find out that they will be participating in a case study interview. 

The panelists are:

Hether Danforth  – East Region General Manager for Education at Microsoft

Robert “RJ” Sherman ‘12  – VP of Innovation for Citizens Bank

Mike Harasimowicz ’89  – Principal Engineer of Artificial Intelligence at Lockheed Martin


Cracking the Case Study Interview

A Case Study Interview is a type of interview that is “interactive” and “scenario based” where the interviewer will provide you “cases” that depict real life consulting situations. Due to its interactive nature, the case interview process encourages a two way discussion with candidates. The objective of this interaction is to assess the candidates approach to complex situations. Watch this video as Christopher Perrello, Director of Career Services and Experiential Learning, goes over how to crack the case study interview.


Crafting Your Cover Letter

Cover letters provide the opportunity for you to make your argument as to why you are a fit for the company and position. Watch this virtual workshop conducted by Jeffrey Fouts, Assistant Director of Career Services and Experiential Learning, to find out what employers seek in a cover letter and how to make your cover letter stand out from the other applicants.



Creating the Ideal CV and Resume

Creating the Ideal CV & Resume for LIS Job Seekers presented by Christopher Perrello, Director of Career Services, School of Information Studies, Syracuse University, Syracuse, NY

How to Beat a Career Slump

Haven’t earned that internship or job offer? Are you feeling your internship or job search has run out of steam? Join Christopher Perrello, Director of Career Services and Experiential Learning, as he discusses techniques to reinvigorate your career moves! In this video he talks about:

  • Internship/Job search strategies
  • Networking & connecting with alumni
  • Resume & Cover Letter tips for standing out

How to Network Virtually and Make Connections

Are you not sure how to reach out to people virtually and network with them? Not sure what to say and what to ask for? This video, by Jeff Fouts, Assistant Director for Career Services and Experiential Learning at the iSchool at Syracuse University, focuses on networking and informational interviewing. In this video he discusses: Networking and the hidden job market; 5 networking tips; Learn Insider information through connections; and learn about informational interviews.

International Student Career Information Night Panel Discussion

Navigating the waters from a college degree to an internship or job in the United States is fraught with obstacles for international students. Networking is often an alien concept. Informational interviews are rarely on the radar. A simple handshake after an interview is not an automatic response for all. Add to that the myriad of government regulations. International students have a difficult road, dealing with issues their domestic counterparts do not: adjusting to a new country’s norms and culture, learning new skills, and abiding by numerous regulations to find work upon graduation.  Back home, many jobs are obtained through the extended family.

Panelists are:

Samiran Ghosh-Roy ’19 – Data Engineer/Machine Learning Engineer – UPMC Enterprises

Subhash Verghese ’01 – Vice President, HR Technology and Information Strategy - Comcast

Meredith “Yafei” Lou ’21 – Customer Engineer - Microsoft

Interviewing in the Age of Covid

This video will help prepare students for tackling video interviews and develop strategies for responding to behavioral interview questions in a virtual Post-Covid world. This session was presented by Christopher Perrello, Director of Career Services and Experiential Learning at the iSchool. 

iSchool Career Services Self-Help Tools

Students will get a basic understanding of how to use Handshake, Big Interview, Job Scan and VMock. Note: Students are encouraged to bring laptops or other electronic devices to edit their profiles during the workshop.

Learning Objectives:

• Understand the importance of Handshake, Big Interview, Jobscan, VMock

• Learn how to optimize a Handshake profile and Big Interview, Jobscan, VMock.

Job and Internship Search Strategies

Are you still looking for a job or internship? Need a new strategy because what you are doing currently doesn't seem to be working? Check out this video on the Job & Internship Strategy virtual workshop that was conducted on Tuesday, March 8, 2022 by Jeffrey Fouts, Associate Director of Career Services and Data Analytics to get a new perspective on techniques you can use to find that perfect opportunity.

Leveraging LinkedIn

Did you know that LinkedIn is the largest professional network in the world and will help you to connect with prospective employers and alumni? Your LinkedIn profile is your connection to thousands of SU graduates and more than 500 million professionals in more than 200 countries and territories worldwide. Watch this video as Christopher Perrello, Director of Career Services and Experiential Learning at the iSchool, discusses how to properly leverage your LinkedIn account.

Locating and Registering for Career Fairs in Handshake

This video shows how to find career fairs in Handshake for students.

Prepping for the Career Fair

Resume Ready

This is a video created by Christopher Perrello, Director of Career Services and Experiential Learning at the iSchool at Syracuse University. Learn the tips and tools for making the most out of your silent sales representative--your résumé! Come to this review session so that you can ensure that your résumé will be in top shape for those employers at the iSchool Career Fair.

Technical Interview Alumni Virtual Panel Discussion

Technical interviews exist to assess your technical ability – usually specific to the role you are applying for. Technical interviews are designed to assess your problem-solving abilities and how you approach the presented problem itself.

This virtual workshop panel will focus on what technical interviews are and how to properly prepare for one so that you are more confident the next time you are told that the next round of your interview is going to be a technical one.

The Art of Negotiation: How to Negotiate Your First Job Offer

Did you know that negotiating your first salary is not only best practice but that employers are expecting you to negotiate? This virtual workshop will focus specifically on how, when and what to negotiate for when it comes to negotiating your first job offer. Please join Jeff Fouts, Assistant Director of Career Services and Experiential Learning, as he discusses the ins and outs of negotiating your first job offer.

The Art of Video Interviewing

Interviewing can be a daunting process and different types of interviews require different types of skills. Watch this video as Jeffrey Fouts, Assistant Director of Career Services and Experiential Learning, goes over how to properly prepare for a video interview.

What is a Technical Interview and How do I Prepare for One

Technical interviews exist to assess your technical ability – usually specific to the role you are applying for. Technical interviews are designed to assess your problem solving abilities and how you approach the presented problem itself.

This virtual workshop focuses on what technical interviews are and how to properly prepare for one so that you are more confident the next time you are told that the next round of your interview is going to be a technical one.