Labels are a great way to organize and manage your content. When used correctly, they can be a powerful asset to help you manage and report on your Answers content. Such reports may be content needing review, seeing which articles belong to which application in your service catalog, and general insight into what could use a bit more documentation.
An example of how labels can be used is demonstrated on the right side of this page, under related content. That macro uses the label, label, to bring up other pages with that label.
See below for the best practices and how to effectively use labels.
Best Practices
In order to effectively label your content, here is a list of best practices to follow to ensure that your content is accurately labeled.
Use Lowercase
According to Answers, ThisIsALabel and thisisalabel are two completely different labels. Using mixed case tends to confuse Answers, and could include or omit articles of mixed-case. If you utilize all lowercase in your labels, you eliminate that confusion.
Don't Use Hyphens
As labels in Answers are single string identifiers, spaces cannot be included in the label. When dealing with items that usually have a space in their name, such as Orange Tracker, it is best to ]eliminate the space altogether and not use a replacement such as a hyphen.