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This page will include a comparison of alternative options available to University users in preparation for the decommission of Frevvo.
Current, Syracuse University provided options available to replace Frevvo forms:
- Qualtrics Forms
- Microsoft Forms
- Onbase Forms
- Jira Forms
| Form Software | Pros | Cons | Use Cases | Who Can Manage Forms | Access | Resources available (for more information) |
|---|
| Qualtrics | - Built in SU themes for personalization
- Authenticated access controls with user data available
| - Defined as a survey tool but form creation is possible
- No embed option
| https://www.qualtrics.com/support/common-use-case/common-use-cases-overview/ | Faculty, Staff, Students | syracuseuniversity.qualtrics.com | https://answers.syr.edu/x/GoB4AQ https://answers.syr.edu/x/WRskBQ |
| MS Forms | - Embed in Blackboard
- Embed in Confluence cloud
- Embed in webpage
- Integration with Office365 applications
- Ownership Transfer
- Proactive phishing prevention
- Personalization
- Share and collaborate
- Create surveys, quizzes and polls
- Option to secure with AD access only
- Accessibility features: Built in screen reader support, color contrast and high contrast, Keyboard navigation
- Increased document security
| - Unable to redirect responses to an alternate email address (alternate options using Outlook)
- Embed option iframe only
|
| Faculty, Staff, Students | forms.office.com | https://answers.syr.edu/x/k6MUBw https://learn.microsoft.com/en-us/dynamics365/customer-voice/embed-web-page |
| Onbase | - Forms Designer is a simple drag-and-drop interface
- Ability to add text/data, barcodes, images, and digital signature fields.
- Different form options. Unity forms and e-forms
| - Access to OnBase is done through the FAST system.
- Training fees
| OnBase is an enterprise platform to capture, manage, access, integrate, measure and store business content. Includes integrated digital forms, data archival based on established retention policies, secure access control, | Staff | onbase.syr.edu | https://answers.syr.edu/x/VZZDBg https://answers.syr.edu/x/lBWbBQ https://naviant.com/resource/onbase-unity-forms/ https://university.hyland.com/learning-paths/l0028
|
| Jira Forms | - Integrates directly into Orange Tracker tickets, eliminating need to email submissions.
- Enables use of the team's standard Orange Tracker Project notification scheme
- Form can be embedded in Answers
- Ability to access directly from Orange Tracker customer facing portal (allowing authenticated form submission)
| - No embed option outside of Confluence?
| | Orange Tracker licensed staff (Project's Service Desk Admins/Team) | su-jsm.atlassian.net/jira | https://answers.syr.edu/x/2ggkD https://support.atlassian.com/jira-service-management-cloud/docs/use-forms-in-jira-service-management/ |
Resources available for Training:
Microsoft Forms : https://www.linkedin.com/learning-login/share?account=76816226&forceAccount=false&redirect=https%3A%2F%2Fwww.linkedin.com%2Flearning%2Fmicrosoft-forms-essential-training%3Ftrk%3Dshare_ent_url%26shareId%3DHBjNmdo%252BTnW8Rx5jsvTXag%253D%253D
https://support.microsoft.com/en-us/office/create-a-new-form-or-quiz-3c39c220-e30e-401d-bb6f-c1861d5aea01
Onbase: https://university.hyland.com/courses/i0446
https://university.hyland.com/learning-paths/l0028
Jira Forms: